Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,125 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Allison C.

    Verified purchase

    Reviewed 8/8/22, United States.

    Super happy and relieved to get something…for $52!! Including shipping, I’m thankful for your company

    HP Chromebook 11 G4 Celeron 2.1 ghz 16gb SSD - 4gb QWERTY - English

    Condition

    Good

    Purchased

    7/24/22

  • Maryjane K.

    Verified purchase

    Reviewed 9/27/21, United States.

    Son's mac was acting up so I opted to get him a refurbished one to tide him over until he graduates HS in a couple years. Thing was pretty scuffed up. Looked like it was pulled out of someone's trash but it works. The screen case was bent near the LCD screen so I swapped it out with the one from my son's old mac. Bottom of case was bent too and left a little gap with the bottom cover but it's not noticeable once you put a cover on. Removed my son's 1T SSD and 8G ram from his old mac and installed it to this one. Damn, the innards of this thing looked like Frankenstein but... it works. Slapped on a new cover and it looks and runs smooth.

    MacBook Pro 13.3-inch (2012) - Core i5 - 4GB - HDD 512 GB

    Condition

    Fair

    Purchased

    9/11/21

  • Valerie P.

    Verified purchase

    Reviewed 3/21/21, United States.

    After having to return the first MacBook that arrived I was very upset when I contacted back market. But the customer service was so fantastic I decided to return it and wait for a replacement. The shipping was fast and with constant updates. I am very pleased with the MacBook that we got. Your sensational customer service is what got me to give you a second chance and I admit, I’m very happy I did. It’s a fantastic laptop. I have recommended you guys to two people already.

    MacBook 13.3-inch (2009) - Core 2 Duo - 4GB - HDD 250 GB

    Condition

    Fair

    Purchased

    2/22/21

  • Oasha B.

    Verified purchase

    Reviewed 7/23/23, United States.

    I got one day of use out of my laptop before the chrome os error message pops up— I followed all of the steps to recover it and now the screen/ laptop won’t turn on….at all I bought this for business use and I am disappointed it’s not working.

    Lenovo N23 Yoga ChromeBook MediaTek MT8173 2.1 GHz 32 GB eMMC - 4 GB

    Condition

    Fair

    Purchased

    7/16/23

  • George C.

    Verified purchase

    Reviewed 3/18/26, United States.

    Never received it; Seller sent the wrong Laptop and had to refund my purchase.

    Dell Latitude 5430 14-inch (2019) - Core i7-1255U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    3/5/26

  • James W.

    Verified purchase

    Reviewed 5/11/21, United States.

    I recently ordered a Lenovo N22 from Back Market, not knowing that there were a Lenovo N22 with a Chrome OS and a Lenovo N22 with a Windows OS, like the one that I've been using for a few years (it was called a chromebook also , when I bought it) When I received the chromebook, I discovered that it was the one with the Chrome OS. I contacted Back Market, explained that I wanted the one with the Wondows OS. I was given the opportunity to return the chromebook simply by repacking it and using the return label that they provided. Within a few days they received it, and immediately refunded my money. They were very courteous throughout the transaction and, afterward. I highly recommend them.

    Lenovo Chromebook N22-20 Celeron 1.6 ghz 16gb SSD - 2gb QWERTY - English

    Condition

    Fair

    Purchased

    4/24/21

  • Tyson B.

    Verified purchase

    Reviewed 12/20/20, United States.

    I’m more than happy with my MacBook,I appreciate you guys more than you know. This isn’t my first purchase from you guys and I’m sure it won’t be the last,keep up the great work and again BACK MARKET IS THE BEST!

    MacBook 13.3-inch (2009) - Core 2 Duo - 4GB - HDD 250 GB

    Condition

    Fair

    Purchased

    11/28/20

  • Pecola K.

    Verified purchase

    Reviewed 4/15/20, United States.

    I order this for my 5 year old The first one glitched I sent it back and got another one back with in a week And the new one has no issue at all She loves and I will be buying again from here In fact I just order another iPad Mini and iPhone XS

    iPad mini (2012) 16GB - Black - (Wi-Fi)

    Condition

    Fair

    Purchased

    10/11/19

  • Nae R.

    Verified purchase

    Reviewed 11/23/25, United States.

    Lenovo ThinkPad L15 G4 15-inch (2023) - Ryzen 5 Pro 7530U - 16 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    11/9/25

  • Harison H.

    Verified purchase

    Reviewed 12/29/24, United States.

    ARRIVED WITH BROKEN TOUCHBAR VERY UPSETTING

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB - SSD 1000GB

    Condition

    Fair

    Purchased

    12/20/24

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