Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • John C.

    Verified purchase

    Reviewed 4/11/21, United States.

    The iphone we purchased met and exceeded our expectations. We were skeptical at first, but after 3 months of my teenager using his iphone we are totally satisfied with our purchase. I will certainly be using this website to purchase our next iphones. Thanks

    Condition

    Excellent

    Purchased

    3/2/21

  • Marvin P.

    Verified purchase

    Reviewed 4/8/21, United States.

    I really love my iPhone 8plus it came sooner than expected and it totally looks brand new. Everything works just perfect with 96% battery life all it need was a little TLC to knock the dust off awesome phone

    Condition

    Excellent

    Purchased

    4/6/21

  • Monica M.

    Verified purchase

    Reviewed 3/31/21, United States.

    I receive my phone and I’m super satisfied. It was exactly as described. Excellent condition, fully charged with a power cord. The process was simple, probably the quickest and easiest phone purchase I’ve ever had. Customer service kept me well informed and my phone was delivered quickly. Not only will I refer friends, next time I need a phone, this is where I’ll come.

    Condition

    Excellent

    Purchased

    3/19/21

  • Chava W.

    Verified purchase

    Reviewed 3/30/21, United States.

    The phone works perfectly! I love it. The blue color is definitely an extra bonus. I am very happy with it. Even though I bought a "good" phone, it looks good as new! I would highly recommend the back market. I will never buy new again.

    Condition

    Fair

    Purchased

    3/14/21

  • Evelyn C.

    Verified purchase

    Reviewed 3/22/21, United States.

    The phone arrived earlier than expected. I purchased the phone in "Very good" quality and it seemed brand new. No scratches at all. The touch screen works perfectly and I am so impressed about the sound and camera quality the phone arrived.

    Condition

    Excellent

    Purchased

    3/17/21

  • Dale L.

    Verified purchase

    Reviewed 3/21/21, United States.

    I am very happy with the quality of my iPad Pro 12.9. It is in excellent condition. There was a mix up with the wrong charging cable being sent, but that was worked out very satisfactorily. After I sent the message about the problem, I was contacted quickly. The person I communicated with service was very courteous and the resolution was very quick. I will not hesitate to purchase from BackMarket in the future.

    Condition

    Excellent

    Purchased

    3/8/21

  • Brenda M.

    Verified purchase

    Reviewed 3/17/21, United States.

    Phone is just what it says it is. The condition and price just amazing. So glad we found you guys!! Would recommend to anyone looking for a phone. Especially iPhones. Because they are actually affordable.

    Condition

    Excellent

    Purchased

    2/20/21

  • Marilyn T.

    Verified purchase

    Reviewed 3/12/21, United States.

    When my phone arrived, the screen had been broken in shipment. I contacted the seller through BackMarket and was offered a replacement or a refund. I chose the replacement and received it a couple days after I returned the original. I am completely satisfied with the quality of the phone and the service I received.

    Condition

    Excellent

    Purchased

    2/14/21

  • Salvador F.

    Verified purchase

    Reviewed 2/18/21, United States.

    Got it for my pops who had a dying 6plus. He had to get used to a few features like lack of a home button and the features associated with it. Looks great. Performs great. No more crashing while playing Vegas Slots. Thought it would come in the original box with all the goodies but they provided a lighting cable. No dings or scratches. Thx for your services. Would definitely shop again. And might do so for my bro to replace his 7plus.

    Condition

    Excellent

    Purchased

    2/6/21

  • Carrie L.

    Verified purchase

    Reviewed 2/16/21, United States.

    This is a great phone! It's rated "Good" but I can't find a single thing wrong with it. It's worked flawlessly. I should mention that I bought an identical phone previously that started to act up after a couple weeks, and Back Market's retailer exchanged it immediately with no questions asked and made the process super easy. Why would anybody pay full retail when you can buy risk-free from Back Market?

    Condition

    Good

    Purchased

    11/21/20

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