Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Steven T.

    Verified purchase

    Reviewed 2/1/22, United States.

    Customer Service was great. Phone came in perfect condition. Despite the fact that I misread the listing a bought the phone locked to another carrier, Greg was able to assist me with the return process while being very friendly while doing it. Will be back for a phone I can use on my network

    iPhone XS Max 64GB - Space Gray - Locked AT&T

    Condition

    Excellent

    Purchased

    12/19/21

  • Stephen L.

    Verified purchase

    Reviewed 1/21/22, United States.

    Exactly as advertised, and a terrific bargain. My third purchase of Back Market products, and every one has been excellent quality, promptly shipped with regular follow up tracking information, and economically priced. I've already sent 2 friends to Back Market for purchases, and they are thrilled with their purchases.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Fair

    Purchased

    1/7/22

  • Stephen K.

    Verified purchase

    Reviewed 1/18/22, United States.

    Terrific value for an everyday use phone. I'm not a gamer so I don't care too much about having the fastest, biggest, brightest smartphone. It does all the things I need really well for a great price. It was advertised as in "very good" condition, but is basically like new.

    OnePlus Nord N10 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/31/21

  • Raynique S.

    Verified purchase

    Reviewed 1/11/22, United States.

    I am so pleased with my iPhone 11 Pro Max ! Was easy to switch to my carrier didn’t even have to go in a store I did it over the phone ! Would highly recommend back market to my friends and family !!!! I am very pleased

    iPhone 11 Pro Max 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    1/4/22

  • Leslie A.

    Verified purchase

    Reviewed 1/4/22, United States.

    Shipping was fast, i got my phone a day early. The phone said it was in fair condition when it came in really good condition..no deep scratches or broken charging port. Absolutely amazing service. I've bought about four or five phones from this website and I would absolutely recommend this to anyone looking for a phone replacement without paying the high prices at the carrier store.

    Galaxy A20 32GB - Black - Unlocked

    Condition

    Fair

    Purchased

    12/21/21

  • Bryce H.

    Verified purchase

    Reviewed 12/28/21, United States.

    I am beyond impressed by the phone I received. I paid for Very Good condition and it was like NEW! No scratches anywhere and good battery and screen. I honestly cannot tell if this has been refurbished in any way and I got it for half the price of new. I know not everyone's experience is the same, but considering you can return it, I say go for it and you might get an amazing phone deal like me. Thank you. I did not receive a charging block, but that's an easy thing to buy separate, no issues here.

    Galaxy S20 5G 128GB - Cloud Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/15/21

  • Joseph D.

    Verified purchase

    Reviewed 12/25/21, United States.

    Very surprised, received order sooner than expected. iPhone was listed in fair condition, looks flawless to me. Setup was easy after figuring out how to unlock it (all "000000" zeros. Took about an hour because the OS updated also. The phone is working like new and looks new. I highly recommend Back Market and I will purchase from them again.

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    12/22/21

  • Crysta M.

    Verified purchase

    Reviewed 12/18/21, United States.

    Aesthetics were pristine! Far beyond what I had expected for a fair rating! Price was absolutely right for one of the top rated phones on the market. Shipping was exceedingly fast as it always is from backmarket! Being my 4th separate purchase from these guys, everything has come within 4 days, packed beautifully and 100% undamaged, in full working order and top notch exteriors. 10/10 would recommend, and will always be my first stop for buying tech. Thanks for what you do!

    Galaxy S20 Ultra 5G 128GB - Black - Fully unlocked (GSM & CDMA)

    Condition

    Fair

    Purchased

    12/8/21

  • Jim W.

    Verified purchase

    Reviewed 12/11/21, United States.

    Everything has worked out very well. I have purchased two now, one for each of two grandchildren. At first I was having a heating problem with the first phone. It would get hot to the touch operating or not. It seems to have rectified itself and I have had no issues for a long while. I think you are doing a good business and I will recommend you and purchase again from you as my grandchildren age.! Thanks, Jim Wright

    iPhone 7 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/9/21

  • Andreas B.

    Verified purchase

    Reviewed 12/2/21, United States.

    I love it! I was skeptical at first because the price was too good. Having had the computer for a couple of months now, I have become a big fan of Back Market! The buying process was easy. I got email updates throughout the process, which put me at ease up to the moment I had the computer in my hands. The quality of the computer is even higher than I expected, since I had bought the "Fair" condition. The computer looks and feels like new! Apart from a slightly shorter battery life, I haven't found anything that could set this apart from a brand new computer. Highly recommend buying from Back Market! I'll definitely come back for more.

    MacBook Pro Retina 15-inch (2019) - Core i9 - 16GB - SSD 512GB

    Condition

    Fair

    Purchased

    11/28/21

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