GM DEALS

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

6,329 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Kristen C.

    Verified purchase

    Reviewed 3/8/26, United States.

    As of today, this is a great purchase, came swiftly packaged carefully. Set up was easy and ready to go, I enjoyed this purchase process so much I encouraged my husband to I his new through your company. Thank you!

    Condition

    Excellent

    Purchased

    2/25/26

  • Janice M.

    Verified purchase

    Reviewed 2/20/26, United States.

    I was very pleased with the phone when it arrived. It looks new to me. Minimal visible scratch marks. The T-Mobile sale representative who helped me set-up and transfer some of my files was surprised that I got such a great phone as a used phone. I hope it doesn't give me any problems in the future. I absolutely love my purchase.

    Condition

    Excellent

    Purchased

    2/1/26

  • Katie B.

    Verified purchase

    Reviewed 1/21/26, United States.

    Everything was perfect! Delivery and set up went so smooth and this phone is so nice. Can't believe I good get a phone this great at that price. Pre-inflation prices! Love this website and will be using again soon for a new computer!

    Condition

    Excellent

    Purchased

    1/5/26

  • Kris E.

    Verified purchase

    Reviewed 1/20/26, United States.

    This was my 2nd attempt to get a phone. The first, from a different vendor, was scratched, chipped, and very rough despite being advertised in excellent condition. This phone from Back Market had zero defects, zero scratches, and all lenses and screens were in great condition. It arrived like new, and is working very well.

    Condition

    Excellent

    Purchased

    1/4/26

  • Rick R.

    Verified purchase

    Reviewed 1/12/26, United States.

    This phone is so plug and play. But there's so much customizing. But that's how these things are with today's technology. And the phones processor is so fast. It came in excellent condition. Thanks for a great product.

    Condition

    Excellent

    Purchased

    12/31/25

  • Jesse J.

    Verified purchase

    Reviewed 7/24/25, United States.

    I'm extremely happy, I had never used back market before so I was a bit skeptical I figured I'd give it a shot and I'm really happy I did I even recommended it to my dad and he purchased a phone through back market. I got a refurbished phone I think I got fair quality and I was genuinely surprised by the quality it's a beautiful phone and the insurance is from what I researched the best one out of all companies that sell electronics . I'm super super happy I bought a phone so I can record my daughters school plays etc and it the best decision I've ever made when buying a phone. I contacted support because I had a small hiccup during activation they were super attentive I was trying to use an esim and I couldn't get it working. I told the support agent the issue I was having we resolved the issue and they even followed up the next day just to ensure I was happy. seriously really good customer service 10/10 overall would recommend to friends and family and I do

    Condition

    Fair

    Purchased

    6/22/25

  • Atlas Z.

    Verified purchase

    Reviewed 6/30/25, United States.

    I purchased a Samsung Galaxy S21 FE 5G in excellent condition. That's exactly what I received. The only complaints that I have is the small battery size and the fact that it's not ESIM compatible. However, the price was lower than you would find anywhere else. Thank you Back Market for your business!

    Condition

    Excellent

    Purchased

    6/16/25

  • Sam M.

    Verified purchase

    Reviewed 6/2/25, United States.

    I got a great deal on getting a Google pixel 7. Though sometimes the touch screen is unresponsive, I don't know if that's a typical issue for Google pixels or if it's an issue from an improper refurbishment. I'm thinking about filing for a return/repair/replace. Otherwise I'm satisfied

    Condition

    Good

    Purchased

    5/15/25

  • Anita O.

    Verified purchase

    Reviewed 2/16/25, United States.

    Great experience with Back Market. Got a refurbished Galaxy 23 ultra and it was perfect. Couldn't face spending so much money on a brand new phone, so this fit the bill. Great price, fast shipping, and great communication. Bonus was the discount code for signing up with Visible. Saving a ton of money compared to Verizon. Will definitely use them again!!

    Condition

    Premium

    Purchased

    2/3/25

  • Zachary B.

    Verified purchase

    Reviewed 2/9/25, United States.

    I will never buy any electronics from anywhere else. The deals are the best, the professionalism, reputation, and service of back market is unmatched. My Google pixel 8 pro is in perfect condition and was quick to arrive.

    Condition

    Excellent

    Purchased

    1/27/25

143 products