Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • William D.

    Verified purchase

    Reviewed 12/3/23, United States.

    Five stars. Very satisfied with the delivery time. The quality of the iPhone is excellent and appears to be new right out of the box.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/19/23

  • Noah G.

    Verified purchase

    Reviewed 12/3/23, United States.

    Definitely good value. Just one scratch on the screen that’s not visible at first and some paint missing.

    iPhone XR 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    11/22/23

  • Will C.

    Verified purchase

    Reviewed 11/28/23, United States.

    Perfect quality everything. Is in tip top condition speakers and charging port are pristine and no scratches definitely worth the

    iPhone 12 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    11/26/23

  • Ladine M.

    Verified purchase

    Reviewed 11/27/23, United States.

    I was getting nervous with the delivery. I had to sign for it and kept missing the delivery guy. I was leaving town for the weekend as well. I received it just before I had to leave on the third try. I wasn’t sure how it all worked, but I couldn’t get in there and change things. Anyway, the phone is fine! Thanks..

    iPhone 12 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/9/23

  • John E.

    Verified purchase

    Reviewed 11/16/23, United States.

    The delivery and mechanics of the purchase went as smoothly as you could hope, but the actual phone is anything but what I was hoping for. "flawless" condition is a far cry. "Excellent" not even close. "Good" would really be a stretch. The glass face has obviously been replaced (it has scratches) even the phone itself has a warning emblem that states that the glass is not original equipment. At times it is unresponsive to firm wake-up taps. It also has faded areas around the perimeter. Gouges around the bevel/trim show where it had been pried on by a hard sharp tool. I was considering sending in my like-new condition Iphone XR but am now Leary that I will be told that they didn't agree with my assessment and will offer much less than the original quote. I'm not saying it's BackMarket's fault, but the refurbisher appears to have pushed off on me a less than desirable phone. Not real happy with my first transaction.

    iPhone 12 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/11/23

  • Laura L.

    Verified purchase

    Reviewed 11/12/23, United States.

    I’ve only had my phone a couple of weeks, but so far, so good. Phone looks brand new and set up was a breeze.

    iPhone 12 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    11/1/23

  • John M.

    Verified purchase

    Reviewed 10/4/23, United States.

    Great phone ..excellent condition. Very pleased with the service and speed of delivery. This is our 3rd phone with them.

    iPhone SE (2020) 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    9/19/23

  • Mm M.

    Verified purchase

    Reviewed 9/10/23, United States.

    Phone works great, I wil be buying from this company again. I am very impressed. Thank you backmarket.

    iPhone 11 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    8/29/23

  • Macarena N.

    Verified purchase

    Reviewed 8/9/23, United States.

    I'm happy with the iPhone, I bought it as 'fair' condition. I was worried about the battery, but it's at 98%. It does have some visual marks, like a bit of fading and a few scratches on the edges, but everything else is fine! I haven't finished setting it up yet, but I'm really pleased with the price and quality. Maybe next time I wouldn't buy 'fair,' I'd go for 'good condition'.

    iPhone 13 mini 128GB - Red - Unlocked

    Condition

    Fair

    Purchased

    8/6/23

  • Richard T.

    Verified purchase

    Reviewed 8/3/23, United States.

    Recommended by a friend and not one regret. I-phone 11 is immaculate, works just as it should . Delivered on time, just wish I'd bought an apple watch with it. That will have to wait until I visit to the US from the UK again. Richard T.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/2/23

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