Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Dennis G.

    Verified purchase

    Reviewed 10/4/23, United States.

    This phone is like new except for a few small scratches. I am very pleased we th this phone.

    iPhone 11 Pro 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    9/13/23

  • Kebnar E.

    Verified purchase

    Reviewed 9/30/23, United States.

    It looked brand new!!

    iPhone XS 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/2/23

  • Hila M.

    Verified purchase

    Reviewed 7/30/23, United States.

    Rated Meh because of disappointing condition of the phone relative to the price and rank in the website(detailed below), although I kept the phone and it basically works well. I paid for the 'very good' rank of iPhone 13 mini. By the website description "no scratches visible from a distance of 20cm ". However there were many scratches that were very visible, and some of the camera's lenses were worn (on the edges) I am not sure how that's effecting the camera performance. That is very disappointing. I think it's should either be priced for less or change the categorization description to fit the actual condition. In terms of functional condition of the phone- things worked well so far, battery was 85%. I didn't return it because I needed the phone and didn't want to wait longer.

    iPhone 13 mini 256GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    7/18/23

  • Dennis J.

    Verified purchase

    Reviewed 7/25/23, United States.

    Phone was in great condition only small wear marks on side frame. Battery quite good at 90%. Vary happy.

    iPhone 11 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    7/18/23

  • Kristiina N.

    Verified purchase

    Reviewed 6/28/23, United States.

    On the outside, the phone looks good and met expectations. However, the battery drains very fast in just 24 hours with minimal use. The content on the screen stutters a bit as I move through menus, likely a result of a software issue or the non-Apple touchacreen installed. I would not pass the phone’s condition as ”good”, I’d call it more ”satisfactory”.

    iPhone 11 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    6/13/23

  • Bryan B.

    Verified purchase

    Reviewed 5/17/23, United States.

    We have been VERY pleased with everything we have gotten from Back Market! We have now purchased 4 phones through your website! Thank you for your service!

    iPhone SE (2020) 256GB - Red - Unlocked

    Condition

    Good

    Purchased

    5/1/23

  • Kevin G.

    Verified purchase

    Reviewed 10/26/25, United States.

    Could not get it work. Request a return.

    iPhone 11 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    10/14/25

  • Ryan F.

    Verified purchase

    Reviewed 7/7/25, United States.

    This site is a total scam! The battery is defective. Phone keeps shutting down randomly and wont recharge until you restart multiple times

    iPhone 12 mini 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    6/21/25

  • Terra B.

    Verified purchase

    Reviewed 1/31/25, United States.

    They sent me a bad phone, screen wasn’t turning on but I can hear the phone charging. SMH I sent the phone back immediately. Waiting for my refund before I take any further actions.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Fair

    Purchased

    1/24/25

  • Tayza M.

    Verified purchase

    Reviewed 11/25/24, United States.

    Didn’t expect so many scratches around the screen. Doesn’t affect usage, so not a major issue.

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    11/7/24

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