Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Jamie T.

    Verified purchase

    Reviewed 11/5/24, United States.

    I got this phone for my son who's away in another state. It came on time and he said he loves the phone.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    10/22/24

  • John M.

    Verified purchase

    Reviewed 10/14/24, United States.

    The phone arrived in cosmetically great condition. it practically looked brand new except for a tiny little crack in the upper left hand corner which in no way affected functionality. However, I am very disappointed in the battery which is only at 75% so I basically need to pay $100 to have it replaced after I just spent over $225 to buy the phone. Overall, still a good deal but I wish there was a little more disclosure about battery health on your end.

    iPhone 11 Pro 64GB - Midnight Green - Unlocked

    Condition

    Fair

    Purchased

    10/5/24

  • Jared G.

    Verified purchase

    Reviewed 10/2/24, United States.

    Bought premium couldn’t be happier battery capacity 97 % wrong color though I like the blue better so don’t really care would recommend

    iPhone 12 Pro 128GB - Graphite - Unlocked

    Condition

    Premium

    Purchased

    9/27/24

  • Namret M.

    Verified purchase

    Reviewed 9/5/24, United States.

    finally a phone that is the size a phone should be… i’m so happy with my purchase wouldn’t know that it was refurbished / used. thank you

    iPhone 12 mini 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    8/23/24

  • Kaitlyn W.

    Verified purchase

    Reviewed 4/8/24, United States.

    I've been using the phone for a couple weeks now. Everything works just fine. I got the fair condition and the battery came at 85% health so it should last a while. Also you need to give a signature to receive your package, so expect to stay home. I ordered my phone on a Wednesday and got it the following Monday. All in all, I'm happy with my purchase, and plan to shop with backmarket for my future tech needs. I gave a 4 star rating because it's too early to tell how good the phone really is. But on first impressions and ease of use it's a 5/5.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    3/21/24

  • Amber M.

    Verified purchase

    Reviewed 3/6/24, United States.

    Thought I chose excellent option. But I guess it’s very good, which is fine. Seems to work perfectly. Came on time as per usual with back market. This is my 4th purchase from Back Market and it’s always been a great experience. Thanks y’all !!

    iPhone 13 mini 256GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    2/20/24

  • Jacqueline A.

    Verified purchase

    Reviewed 1/11/24, United States.

    The iPhoneX arrived within just a few days of ordering. It was in very good condition with just a few minor scratches on the screen and corners. The battery power appears to show that it is new. It was all ready to go and we are pleased with its performance. Thank you for delivering a reliable product.

    iPhone X 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    12/13/23

  • Vivek D.

    Verified purchase

    Reviewed 1/7/24, United States.

    so far I love the phone...and also got a fair trade in value for my old phone...just a piece of advice, while buying the screen protector stay away from the privacy protectors being sold on Amazon as I got one that was best/top reviews but have issues with typing on it

    iPhone 12 mini 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    12/20/23

  • Laurie C.

    Verified purchase

    Reviewed 9/12/23, United States.

    My entire experience with Back Market was delightful. Every step, from deciding which phone was best suited for me, to purchase and delivery, exceeded my expectations. Back Market was professional, prompt, and made this interaction smooth and easy. The phone is exactly as advertised.I truly appreciate their Earth-loving stance, and their ads are both educational and hilarious.I'll continue to recommend them to anyone with a pulse.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    8/26/23

  • Gervasio A.

    Verified purchase

    Reviewed 10/17/25, United States.

    The phone case is absolutely good. But, the phone itself in terms of the battery get low and drains a little bit fast.

    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    9/12/25

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