IT Replay

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

1,404 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Rachel C.

    Verified purchase

    Reviewed 12/1/24, United States.

    I was honestly a little skeptical since I’ve never shopped sites like this, but man I’m impressed. I pad is perfect. The only thing I would improving is the shipping box was just cardboard and tape. I wish it had more protection incase it was dropped during transport. I would shop here again

    Condition

    Excellent

    Purchased

    11/20/24

  • Solane K.

    Verified purchase

    Reviewed 10/12/24, United States.

    As nice as expected! Shipped nicely - packaged carefully - No scratches, looks great & as far as the imac working goes, so far so good! Thanks Back Market!

    Condition

    Excellent

    Purchased

    10/7/24

  • Seth R.

    Verified purchase

    Reviewed 4/18/24, United States.

    My Imac 27 arrived quickly, packaged safely, and I've only found one scratch on it that I frequently cover with a sticky note. It works well and has been an asset to the family business and office. the screen is gigantic and convenient to split between two or three windows for productivity without a second monitor. I updated it to MacOS Sonoma and it does run a little slow especially while running DaVinci Resolve, but still worth every penny spent.

    Condition

    Excellent

    Purchased

    4/1/24

  • Stephan P.

    Verified purchase

    Reviewed 4/10/24, United States.

    Great condition! So stoked to have found this device at such a discount. Works perfectly out of the box plug and play (I just had to download the proper drivers for my dell xps to recognize the thunderbolt dock first). It has exactly the number of ports I needed and the condition/appearance is practically like new! One thing to note that I didn’t realize before is a 130w dock will only send through 90w charging to the laptop which is not enough to power mine to peak performance. But the seller made this dock so affordable that I can buy a new 180w power cord from Dell to pass through the whole 130w to my laptop and it will still have been cheaper than most 180w thunderbolt docks, especially with this amount of ports! I definitely recommend this dock if you have an XPS 15. I had never used Back Market before so was apprehensive but the seller had good ratings so I went ahead and took the chance. So glad I did! Will definitely be checking out Back Market again next time I need new electronics.

    Condition

    Excellent

    Purchased

    3/24/24

  • Tierra L.

    Verified purchase

    Reviewed 1/29/26, United States.

    Was fairly decent. Computer was very nice, it said it didn’t engage touchscreen but it actually did. I just didn’t didn’t like the battery life, it was far worse than any Lenovo I have had.

    Condition

    Excellent

    Purchased

    1/14/26

  • Andy B.

    Verified purchase

    Reviewed 10/15/25, United States.

    Got this for my son to use in High School. It was as good if not better than described, and has worked great so far. No complaints!

    Condition

    Excellent

    Purchased

    9/30/25

  • Mackenzi S.

    Verified purchase

    Reviewed 5/22/25, United States.

    I’ve only had this laptop for a day but upon arrival, after set up and updates I can honestly say, I am wholly satisfied. Amazing condition, fast speed, great sound, backlit keyboard. Everything fully functional and in excellent condition as described. I couldn’t be more pleased with this purchase that I had worried so much about.

    Condition

    Excellent

    Purchased

    5/19/25

  • Christopher M.

    Verified purchase

    Reviewed 4/21/25, United States.

    This was my first laptop and 3rd item ordered from Back Market. All items were as described and work flawlessly. I am very pleased with my experience, fast shipping, and the price is a fraction of a new item at retail. Thank you again, I'll be shopping for more.

    Condition

    Excellent

    Purchased

    4/8/25

  • Wendy S.

    Verified purchase

    Reviewed 3/29/25, United States.

    The phone is great. Getting a few dollars back for my old phone was ridiculous. All the time I put into packaging it up was for nothing. They wanted all my banking info, which I dont give out, They wouldn't send me a check. So, they received my old phone and I didn't receive my few dollars, which would have been nice.

    Condition

    Excellent

    Purchased

    2/27/25

  • Quirino C.

    Verified purchase

    Reviewed 3/18/25, United States.

    Laptop was shipped/packaged in good condition and works as expected. However, the charger that came with the laptop does not work... Specifically, as the charging cord is made up of two pieces, the piece that connects to the laptop itself does not work. Tested this by switching this part with my older but similar Dell model laptop charger. Outside of that issue, a good overall experience.

    Condition

    Excellent

    Purchased

    3/1/25

3 products