IT Replay

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

1,404 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Mackenzi S.

    Verified purchase

    Reviewed 10/30/25, United States.

    I’ve purchased two of these. (Same seller) My first was broken by my children. 🥴 I’ve absolutely loved them both. I had no issues with the first. Also no issues with the second thus far. Excellent condition as stated. It is fast and sleek looking. Facial recognition, fingerprint entry, backlit keyboard, and the sound is great. (Some of my favorite features) I haven’t had many laptops but this is my favorite by far. I don’t have a ton of reasons for needing one but I can’t think of anything more I would need in a laptop even if I did. One of my best purchases to date. 10/10. Fast shipping from seller as well. 😊

    Condition

    Excellent

    Purchased

    10/11/25

  • Edwin Z.

    Verified purchase

    Reviewed 3/26/25, United States.

    Initially, I was very skeptical about making a purchase through here a specially after viewing reviews on YouTube about the macbook pro 2019 i9 32 gb. As excellent condition, laptop came in very good condition with a healthy battery. Im quite happy about the purchase and the excellent laptop i got! 😊

    Condition

    Excellent

    Purchased

    3/3/25

  • Christopher B.

    Verified purchase

    Reviewed 3/7/24, United States.

    This was the second purchase I've made through BackMarket and both have been successful; the first was an iPhone 6si, purchased in 2018, which I still use in my office to play music through YouTube music and home wifi, since I've upgraded to an iPhone 13mini as my main phone. So far, I've been pleased with the purchase of the Mac mini 3.2 GHz 512gb - 32GB refurbished machine. Although, I questioned whether I should have purchased the same unit with 64GB of memory since I use a lot of applications, most of them being Adobe applications like Photoshop, Illustrator and Indesign, I've been surprisingly pleased with the performance I'm getting from just 32GB of memory. Recently, I upgraded to the newest Mac OS, Sonoma, 14.3.1 and everything runs flawlessly. Overall, I've been very pleased with my purchase through BackMarket. There are other refurbished items I've seen on the site that I plan to purchase in time. The ability to use Affirm to loan me funds for the Mac mini purchase and future purchases is a super added bonus!

    Condition

    Excellent

    Purchased

    1/31/24

  • Robert A.

    Verified purchase

    Reviewed 3/26/26, United States.

    Everything works as expected after installing the up-to-date drivers from DisplayLink

    Condition

    Excellent

    Purchased

    2/25/26

  • Ovidio G.

    Verified purchase

    Reviewed 2/1/26, United States.

    nice perfect thank

    Condition

    Excellent

    Purchased

    1/17/26

  • Aloysius choco B.

    Verified purchase

    Reviewed 2/1/25, United States.

    My heart is HAPPY! Indeed this is value for money, quality, good customer service and professionalism. I couldn't be more happier 🥳 Exceeded my expectations!

    Condition

    Excellent

    Purchased

    1/29/25

  • Sharath A.

    Verified purchase

    Reviewed 2/23/26, United States.

    After 2 unsuccessful purchase from the seller. I was not confident on this one but it turned out to be good one. laptop looks brand new. working condition is fine. battery is little weak but it is expected.

    Condition

    Good

    Purchased

    2/20/26

  • Devin L.

    Verified purchase

    Reviewed 2/22/26, United States.

    Laptop came in great condition and was packaged greatly. No damages at all. I bought the good condition and i am very satisfied with it. The only reason i would give this laptop a 4 star instead of 5 is that the battery life is concerning me. It drains quite fast but still very usable for a few hours without charge.

    Condition

    Good

    Purchased

    2/12/26

  • Joanne B.

    Verified purchase

    Reviewed 9/7/25, United States.

    Love it. I purchased this for my 91 year old cousin who's in assisted living. Having a bit of a problem learning how to turn it off but getting better at it. I will be purchasing one for myself in the near future. I'm always recommending Back Market to my friends...

    Condition

    Excellent

    Purchased

    8/26/25

  • Alfred R.

    Verified purchase

    Reviewed 8/31/25, United States.

    The laptop arrived in excellent condition and runs great so far. I wish it had a touchscreen, but for just a little over $200, I am not mad at all. I bought it to be a travel laptop, and the sturdy aluminum case should make for a tough travel device.

    Condition

    Excellent

    Purchased

    8/14/25

3 products