IT Replay

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

1,404 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Alexandra N.

    Verified purchase

    Reviewed 2/15/26, United States.

    Love the touchscreen. It was a nice surprise. I didn't see anything in the description about a touchscreen. Only thing that's annoying is the permenant privacy screen but also, I like having the privacy screen for when im out in public. Love how the keyboard feels and sounds. Very communter friendly. I go everywhere with this computer. The Light weight, compact design is very forgiven being that I carry this thing every where with me. Very satifised with this purchase.

    Condition

    Excellent

    Purchased

    2/2/26

  • Ron H.

    Verified purchase

    Reviewed 2/22/26, United States.

    Great, product was received within 2 days and look like new. Laptop boot up right away and quickly updated to latest WIN 11 Pro. Very pleased with the price, the service, and the quality of the product.

    Condition

    Excellent

    Purchased

    2/10/26

  • Terriann T.

    Verified purchase

    Reviewed 2/22/26, United States.

    My computer consultant who is helping me set up my laptop, is a teacher of Computer Science at our local JC. He is impressed with the quality of this laptop and has bookmarked your website for his own use.

    Condition

    Excellent

    Purchased

    2/13/26

  • Chinonso O.

    Verified purchase

    Reviewed 6/8/25, United States.

    Excellent laptop. I bought this laptop for my sister and she is very happy to have a brand new laptop.

    Condition

    Excellent

    Purchased

    6/5/25

  • Peter H.

    Verified purchase

    Reviewed 4/7/25, United States.

    This is my third computer purchase from Back Market, and all of them have been absolutely painless. This HP EliteBook X360 1040 G7 looks and works like new, as have both previous computer purchases. I couldn't be happier with it. I'm still learning the nuances of the X360 touch screen/touch pad duality, but I've already cloned the 512GB SSD to upgrade to a 1TB SSD. I am a Back Market customer for life!

    Condition

    Excellent

    Purchased

    3/23/25

  • Alia D.

    Verified purchase

    Reviewed 2/19/26, United States.

    Purchased for my boyfriend! Taking a break from apple products and I’m very impressed with the quality and functionality. Condition was absolutely excellent. This is the 2nd product purchased from you all and I’m very impressed

    Condition

    Excellent

    Purchased

    2/2/26

  • Deji K.

    Verified purchase

    Reviewed 12/22/25, United States.

    Another good experience. The laptop was in the exact quality condition as advertised. Just recommended Back Market to a couple of my colleagues and described it as "like certified pre-owned for electronics" Keep up the good work!

    Condition

    Excellent

    Purchased

    12/8/25

  • April J.

    Verified purchase

    Reviewed 12/4/25, United States.

    I got my device quick! The quality is perfect. No dents, scratches, or imperfections to my knowledge. It runs well and the battery lasts very long. I have not noticed any overheating with prolonged use. All in all, I am a satisfied customer!

    Condition

    Excellent

    Purchased

    11/19/25

  • Lee B.

    Verified purchase

    Reviewed 11/1/25, United States.

    Everything seems to be working fine. but Iam still doing my photography work on my old 2010 macpro with adobe disc photoshop cs6 because i prefer it to the newer photo raw-editors that are available on my 2018 mac mini. At some point I may get a 2012 macpro with os mojave which will still run disc cs6 and still give me an updated browser.

    Condition

    Excellent

    Purchased

    10/11/25

  • Riggs B.

    Verified purchase

    Reviewed 1/18/26, United States.

    The laptop was like brand new i am am shocked as to the condition I only had one problem and it was the power supply was D.O.A i was not happy about that hade to oder one from Amazon other than that everything went smoothly will & would buy again from them delivery was very fast came earlier than expected & package very well .. Thanks Back Market

    Condition

    Excellent

    Purchased

    1/5/26

3 products