Loop Mobile

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

5,361 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Jacob K.

    Verified purchase

    Reviewed 11/24/24, United States.

    The product is amazing just has a few flaws. Fully turns off sometimes Screen will change color with faded lines apple logo will sort of be burned into screen for short period Screen doesn’t respond sometimes I just got it from back market too and this is my second phone so I am not upset loved my first one not 1 problem! Hoping to get some help with this one though!

    Condition

    Premium

    Purchased

    11/6/24

  • Jason K.

    Verified purchase

    Reviewed 11/7/24, United States.

    Excellent product at a great price. Shipped fast and received as described. Only hassle was that they said they would ship a second package with a return envelope and label for my trade-in and it never arrived which was just stressful and confusing. Eventually had to ship it myself to get the refund on the trade-in but it was an extra hassle they said wouldn’t be needed. Otherwise solid!

    Condition

    Excellent

    Purchased

    10/8/24

  • Timothy P.

    Verified purchase

    Reviewed 11/4/24, United States.

    this screen was NOT as advertised/purchased in excellent condition, which according to the description is free of any scratches. this phone had a few small scratches. this is the second time I've purchased a phone with this issue on Back Market so I doubt I'll be using this company again. if this is a seller issue Back Market needs to do something to prevent this from occuring in the first place as I should not have to deal with refunds and sending things back and forth as when I need a phone I need it quickly.

    Condition

    Excellent

    Purchased

    10/22/24

  • Frieda C.

    Verified purchase

    Reviewed 10/18/24, United States.

    This sucker came a day earlier than expected, so pretty fast shipping. And great quality, no scratches or anything funky yet. It did have the wrong charging block, but I reached out to black market and within a few hours they got back to me about different options for a solution. Great customer service!!

    Condition

    Excellent

    Purchased

    10/12/24

  • Shanelle D.

    Verified purchase

    Reviewed 10/2/24, United States.

    The iPhone 11 Pro I bought showed a battery capacity of 99%, however the battery drain was super fast. The phone got really hot, and there was something wrong with either the screen or other electronic component making the screen flash occasionally. I sent it back for a refund and received my refund quickly. Navigating the site can be annoying, there are many broken links. I’d be reading through return policies and “click here for info on x” and just end up on a 404 page. This worried me, but I returned within the 30 day window and didn’t get any pushback.

    Condition

    Good

    Purchased

    8/27/24

  • Abby S.

    Verified purchase

    Reviewed 9/18/24, United States.

    I had bought another laptop from another seller on here I won’t mention their name but they sold me a dud , this computer however is in pristine condition physically and internally , it’s fast, holds charge like its brand new , not a single cosmetic imperfection and the keyboard feels great! I’m not sure how anyone had trouble with the butterfly keyboard unless they were just eating around it with every use. Very happy , will definitely be using this seller in the future!!

    Condition

    Excellent

    Purchased

    9/12/24

  • Alex G.

    Verified purchase

    Reviewed 7/27/24, United States.

    I bought an iPhone X on here in 2018 and it served me well for a really long time. Just got this phone and it’s basically flawless, looks brand new. Hoping to get a lot of use out of this one as well!

    Condition

    Excellent

    Purchased

    7/24/24

  • David K.

    Verified purchase

    Reviewed 7/16/24, United States.

    Fantastic deal - they listed as refurbished, which I was ok with for price- but mine was brand new in box - exceeded my expectations and it’s a great case with apple logo

    Condition

    Excellent

    Purchased

    6/29/24

  • Zebedee S.

    Verified purchase

    Reviewed 7/9/24, United States.

    Phone is awesome, excellent condition, no issues at all, I have been purchasing phones thru BackMarket since the iPhone 8 Plus and everytime I do I select “Excellent” condition and I don’t have issues and it doesn’t disappoint, if you are reading this don’t settle for the other conditions because I purchased an iPhone X with good condition and had issues but why pay for a new phone when you can select “Excellent” and get the best of the best for less! Same the environment reduce phone waste don’t be afraid to buy used I’m always happy with BackMarket

    Condition

    Excellent

    Purchased

    6/26/24

  • Jasmine D.

    Verified purchase

    Reviewed 7/2/24, United States.

    the phone came with no scratches, I asked for a phone that was either fair enough an or good the phone came in excellent condition &’ shape I will definitely be ordering from here again 10/10 highly recommend

    Condition

    Good

    Purchased

    6/27/24

74 products
Going fast
(2)

Refurbished price:$329.00

Versus $509.00 new