Loop Mobile

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

5,361 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Gaurav R.

    Verified purchase

    Reviewed 2/8/26, United States.

    Unfortunately the unit I ordered which was “excellent” quality had a visible scratches and please not you will have 85% battery health even for excellent grade. I have sent it back I will wait for a refund and get a premium level. The customer care is very helpful so far. Other wise the device was fully usable

    Condition

    Excellent

    Purchased

    1/23/26

  • Andrey J.

    Verified purchase

    Reviewed 10/7/25, United States.

    The device is exactly what I wanted, and the information provided is very accurate. Thank you very much.

    Condition

    Excellent

    Purchased

    9/15/25

  • Steve T.

    Verified purchase

    Reviewed 8/26/25, United States.

    Mostly I wish you’d had a live chat (no AI) available. It was very frustrating to want/need answers and being passed around from a customer perspective it’s not a good thing

    Condition

    Excellent

    Purchased

    8/7/25

  • Jason S.

    Verified purchase

    Reviewed 8/10/25, United States.

    Device was in good working order. Easy to set up and was mostly as described. Safely packaged with accessories which is always a huge plus. My only concern was that the charging cable was aftermarket (not the biggest deal) but it would have been nice to note that the accessories were aftermarket. Also, the laptop itself was pretty dirty. Stains all over the screens and the entire body had grime spots. After receiving the item I had to spend 10-15 minutes wiping down the body with alcohol on cotton balls and using lens wipes and a microfiber cloth to get the screen to crystal clear and using a can of duster to get into the crevices. Finally I got it to a pristine condition. After cleaning it up, the body was in great condition but I feel like this is something that should have been done prior to shipment. It just literally looked like this was sitting in someone's garage collecting dust/dirt and fingerprints for months before it was shipped to me. Presentation upon arrival was genuinely my only concern. Otherwise item was in the condition as described and was fully functioning with no technical issues.

    Condition

    Excellent

    Purchased

    7/25/25

  • Annel T.

    Verified purchase

    Reviewed 8/6/25, United States.

    The phone is functional in all aspects it obviously looks gently used BUT works. The camera is amazing and all systems are working as they should.

    Condition

    Good

    Purchased

    7/18/25

  • Roger B.

    Verified purchase

    Reviewed 7/28/25, United States.

    This was purchased for college well satisfied after receiving the unit will do whatever is required of it

    Condition

    Excellent

    Purchased

    7/13/25

  • Elaine C.

    Verified purchase

    Reviewed 7/13/25, United States.

    Second time purchasing an IPhone from this site. Both in excellent condition at a great price, fasting shipping plus a warranty. What’s not to like?

    Condition

    Excellent

    Purchased

    6/27/25

  • Josh H.

    Verified purchase

    Reviewed 2/24/25, United States.

    Absolutely PERFECT! i got the excellent one and it only came with a tiny scratch not even on the screen. But unfortunately they sent me a lightning charger and this phone uses USB-C but on the bright side the battery health at 100! with 10 cycles so im very happy about my purchase and ofc! i will be back when its time to get anything else. I LOVE BACK MARKET!!!

    Condition

    Excellent

    Purchased

    2/12/25

  • Marcus R.

    Verified purchase

    Reviewed 12/15/24, United States.

    The phone is in new condition, no flaws, like it was just purchased mew from Apple. Highly recommend Backmarket. I’ve bought several devices now from them and each one has been exactly as described.

    Condition

    Premium

    Purchased

    11/28/24

  • Ricky W.

    Verified purchase

    Reviewed 11/30/24, United States.

    The laptop was pretty good, ordered with fair condition but didn’t see any scratches. i just only have a problem with the charger, it won’t work at all, it keep goes on and off every i try to use it. Looks new to me but i didn’t work, that sucks tho !!

    Condition

    Good

    Purchased

    11/22/24

74 products
Going fast
(2)

Refurbished price:$329.00

Versus $509.00 new