Loop Mobile

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

5,361 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Brian B.

    Verified purchase

    Reviewed 2/23/25, United States.

    Phone was in good condition, packaging was awkward to open and I would have preferred more protection for the phone. Was also surprised that there was not at least a charging cord, which would be minimal cost to include. You also need to advise customers that they must be present to sign for it. My delivery was delayed because I was not home and did not know that a signature would be needed. Had I known, I would have had it delivered to a Fed Ex store so I could pick it up on my schedule, instead of being held hostage waiting for FedEx to re-deliver it.

    Condition

    Premium

    Purchased

    2/11/25

  • Sergio A.

    Verified purchase

    Reviewed 12/29/24, United States.

    I bought a few things from this website and everything works pretty good.... this iPhone works with no problem. And it looks like new.... I'm so happy with it

    Condition

    Premium

    Purchased

    12/17/24

  • Barb R.

    Verified purchase

    Reviewed 12/1/24, United States.

    overcharged. Phone was 622.64 before trade in. My card was charged 838.91. It was free shipping. I did not order anything else. I finally had to go in and cancel protection plan that I did not order = 156.97. That left 59.28 which I am guessing is tax. I requested a receipt , but have not received it yet. I have purchased from this company before and was very pleased, so, I felt safe ordering again. My suggestion is give them a chance but check your credit card carefully and request a receipt with your order.

    Condition

    Excellent

    Purchased

    11/22/24

  • John timothy P.

    Verified purchase

    Reviewed 10/20/24, United States.

    This phone has no flaws. Truly an excellent condition POP (previously owned phone) See what I did there. I'm very happy with this purchase.

    Condition

    Premium

    Purchased

    10/3/24

  • Pink C.

    Verified purchase

    Reviewed 9/26/24, United States.

    Its a great computer. Many ppl hate on it but its really a great computer for anyone that's into film, photography, or any other digital hobby that requires the system to back it up. It dies fast (2-4 hrs) but its second hand so its still a bang for my buck

    Condition

    Excellent

    Purchased

    9/18/24

  • Ethan B.

    Verified purchase

    Reviewed 9/23/24, United States.

    So far so good! Received MacBook in great condition. Packaging was well done. Device works as advertised. One star off since it was not clear I’d be receiving a cheap Chinese charger instead of Apple brick and cable.

    Condition

    Excellent

    Purchased

    9/10/24

  • James D.

    Verified purchase

    Reviewed 8/5/24, United States.

    Phone was flawless and unlocked with 512GB as promised! Only complaint is the battery was at 91% for max, still lasts all day though! Go through back market and own your phone at half the price of massive phone companies!!!!!

    Condition

    Excellent

    Purchased

    7/19/24

  • David C.

    Verified purchase

    Reviewed 7/29/24, United States.

    The watch arrived in excellent condition as described. I did have an issue with the Digital Crown not scrolling but it was a software glitch that got fixed by restoring watch os. Overall a great deal and I appreciate you Back Market!

    Condition

    Excellent

    Purchased

    7/16/24

  • Dawn C.

    Verified purchase

    Reviewed 7/12/24, United States.

    I purchased the iPhone 13 a little over a year ago and just traded it in for the iPhone 14. Initially, I was offered $288 trade-in value. Not bad, I thought UNTIL.. I send it in and get a counter offer because I find out the phone I'm trading in was blacklisted. The counter offer is almost HALF of the original offer. When I responded to the offer to try and understand why my phone was blacklisted, here is their response: "Backmarket is just a marketplace, like Amazon or Craigslist. Sellers can use the marketplace to sell their products. It sounds like your seller scammed you, or was unaware about the blacklist status on the device. As a seller on Backmarket, though, it's unlikely that they didn't know that the device was blacklisted unless they are extremely negligent." I've purchased multiple phones on Backmarket and have had more good experiences than bad, but buyers beware... you would think that you should not be able to purchase a blacklisted phone, but apparently, that is not the case, and you may lose a substantial amount of the trade-in value as such.

    Condition

    Excellent

    Purchased

    2/23/23

  • Roman K.

    Verified purchase

    Reviewed 6/9/24, United States.

    The service was excellent. The laptop arrived in great condition. The only issue is that the provided wall charger makes noise when charging, but I use the original one instead. Thank you for the laptop and the outstanding customer service.

    Condition

    Excellent

    Purchased

    5/23/24

69 products
Going fast
(2)

Refurbished price:$329.00

Versus $509.00 new