Loop Mobile

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

5,361 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Hee W.

    Verified purchase

    Reviewed 12/15/25, United States.

    My son was very pleased! He had to get a phone due to severe damage from overly abused! Thank you for delivering within 3 days! He was waiting for that delivery! Always my pleasure doing business with Backmarket!

    Condition

    Excellent

    Purchased

    12/10/25

  • Marek K.

    Verified purchase

    Reviewed 12/7/25, United States.

    -really perfect service and really they care of You-i order 16 pro with scare how will be-i was suprise as well-condition is like they said,battery condition is 93%-didnt expect that pluses!!!-love that company and service and next purchase will be only with You guys!-tnx

    Condition

    Excellent

    Purchased

    11/27/25

  • Abby S.

    Verified purchase

    Reviewed 3/9/25, United States.

    Great!! But you sent me two chargers and I only need one for my 2019 MacBook Pro. Can I send you the one without the cord back?

    Condition

    Excellent

    Purchased

    2/23/25

  • Jacki K.

    Verified purchase

    Reviewed 2/23/25, United States.

    I've bought several things off Back Market, and I will continue to come here first for my electronics! I added the additional warranty this time for the like-new iPhone 15 I just got here. It was nearly half the price of the iPhone 16! I've had no problems with anything I've ordered and the shipping is super quick with great communication. Never any regrets!

    Condition

    Excellent

    Purchased

    2/10/25

  • Amy G.

    Verified purchase

    Reviewed 2/23/25, United States.

    My son's Samsung Galaxy 9 was going out and we got him the iPhone 14 for his birthday, because he wanted to switch to an iPhone since all his friends have one. He loves it! Especially the battery life.

    Condition

    Premium

    Purchased

    2/11/25

  • Kyle K.

    Verified purchase

    Reviewed 1/2/25, United States.

    I had the IPhone SE before, so to upgrade to the IPhone 15 has been great and very nice. I really like how improved the battery life span and everything else is on this phone. So glad to have bought it from Back Market, they provide an excellent service. I am glad I don’t have to get another phone for 5 to 6 years before there won’t be security updates for this phone I have anymore.

    Condition

    Excellent

    Purchased

    11/30/24

  • Luis M.

    Verified purchase

    Reviewed 12/12/24, United States.

    It is the first time I buy from Backmarket and I received the iPhone 14 pro max in excellent condition. I have been using it for a few weeks and it works great. I recommend this site for fast delivery and I would buy again.

    Condition

    Premium

    Purchased

    11/26/24

  • Kevin H.

    Verified purchase

    Reviewed 12/5/24, United States.

    I bought a iPhone 14 pro max 512gb in the excellent condition in the deep purple. When I received it, it looked almost as if someone bought the phone brand new and returned it. Absolutely zero issues with the phone and its performance. I'll definitely be coming back to backmarket.

    Condition

    Premium

    Purchased

    11/19/24

  • Eugene C.

    Verified purchase

    Reviewed 8/20/24, United States.

    When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like a phone that you get when purchased brand new. I seriously could not find a single scratch on the phone. Not on the screen, and not anywhere on the body. It was as though I had actually purchase a completely new phone! Before writing this review I still decided to spend a while checking out all of its functionality and making sure it operated as expected. I was not let down as the phone has met every one of those expectations. I still feel like I literally purchased a new iPhone! Overall I cannot express enough that Back Market delivered an excellent product and provided exceptional service in the process. You’ve now won me over as a present and future customer. Anyone looking for buying a phone should definitely consider making your purchase here at Back Market. While they sell other products as well, their customer service was top notch and I highly recommend that if they have what you are looking for, that you make your purchase here!

    Condition

    Excellent

    Purchased

    7/25/24

  • Aiyana M.

    Verified purchase

    Reviewed 4/9/26, United States.

    It came in great condition!! Everything works how it’s supposed to. The quality is so much better than I was expecting (I upgraded from a iPhone 12) there are two very minor scratches on the top left corner of the phone but I’m not bothered by it. It came with 81% battery health which I was hoping would be a little higher but it still lasts me all day. Runs smooth, delivery came on time. I love it.

    Condition

    Excellent

    Purchased

    3/28/26

65 products
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(2)

Refurbished price:$329.00

Versus $509.00 new