Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Faith P.

    Verified purchase

    Reviewed 3/9/24, United States.

    Backmarket Is my go to for refurbished items. I purchased the s10e and it came in perfect condition. I ultimately returned the phone because I didn't like it.They made the process fast and easy! I will definitely order again!

    Galaxy S10e 128GB - Black - Locked T-Mobile

    Condition

    Fair

    Purchased

    2/26/24

  • Saryah I.

    Verified purchase

    Reviewed 9/9/23, United States.

    I was really excited for this phone to come in. I got this phone in a “ Good “ Condition. It’s more like excellent. Battery is 100%, Performance is good, ios is good , icloud is good & storage is great. it comes with a charger cord only not a block so be aware. It was a 7day ship process. Other than that, This is the best phone i’ve ever gotten thats refurbished. I will be buying off back market again.

    iPhone X 64GB - Silver - Locked T-Mobile

    Condition

    Good

    Purchased

    9/2/23

  • Samara C.

    Verified purchase

    Reviewed 8/10/23, United States.

    Ordered arrived on the date as stated. It came in great condition, no scratches and setting it up went swiftly. This item was purchased for my mom and she loves it already. it came with a charger cord, and in a refurbished box. She's only had it for 2 days, but she loves it already. This is my 3rd purchase from backmarket and I'm not disappointed

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Good

    Purchased

    8/5/23

  • Tammie C.

    Verified purchase

    Reviewed 12/20/24, United States.

    I love the phone. I really wanted the 5G, but it seems 4G is all I can get in this area where I live? The condition of the phone is above and beyond. It looks brand new (the quality was rated "good"). I did get the protection guarantee just in case. Overall I'm very happy with the quickness of shipping, the quality of the phone, and BackMarket for offering such services. Thank you 😊

    Motorola Edge+ 5G UW (2022) 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    12/14/24

  • Noah A.

    Verified purchase

    Reviewed 4/27/24, United States.

    Love my phone, probably not the best decision to buy a refurbished iPhone 15 right now but I am in love, took around 30 minutes to set it up and it’s been great!! This is my third buy from here and hopefully I am able to soon buy an iPad! (For drawing ofc) so hopefully that goes good as well!

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    4/19/24

  • Soleil W.

    Verified purchase

    Reviewed 3/24/24, United States.

    AWESOME! Believe me guys, this is my first order with Back Market and I’m glad I did. Very good refurbisher as well, I bought “fair” condition and it was literally immaculate with 100% Battery Health. I’m very pleased! 5 STARS!

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    3/9/24

  • Robert K.

    Verified purchase

    Reviewed 7/30/25, United States.

    I thought I bought a refurbished phone. It arrived in a few days. After switching over to the new phone I could barely hear the caller. Called customer Serivce and was told to return the phone. 2 days later I was issued a credit. Bought the same from Amazon. Better condition and price

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Good

    Purchased

    7/11/25

  • Jennifer R.

    Verified purchase

    Reviewed 1/8/25, United States.

    I received my phone quickly and it was in flawless condition, like new, just as stated on the site. I love that I now have a place to recycle my technology. As a professional decluttering coach, I will definitely be buying all my tech from Back Market from now on and will recommend it to my clients.

    Google Pixel 8 Pro 128GB - Beige - Unlocked

    Condition

    Good

    Purchased

    12/18/24

  • Claudia G.

    Verified purchase

    Reviewed 3/10/24, United States.

    My newly-purchased iPhone 14 arrived quickly, was well-packaged, and in the excellent condition as stated. Battery level was 89%. I am VERY satisfied with this purchase, and felt I got a great deal! In addition, I want to point out the prior experience I have with Back Market - a device I purchased last spring developed major issues within the month I had it, and the subsequent return and refund were absolutely no problem at all. I highly recommend Back Market!

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    2/20/24

  • Gigi B.

    Verified purchase

    Reviewed 8/24/25, United States.

    My device came quick, and it came looking and operating brand new despite the condition saying it was good. The only thing (that i expected) is the battery came at 80% health, but it still lasts so much longer than my old phone. Camera quality is perfect, touchscreen is perfect, charger port wasn't dusty or damaged, and the speakers are crystal clear. I'm in love!

    iPhone 12 256GB - Purple - Unlocked

    Condition

    Good

    Purchased

    8/11/25

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