Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

587 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.3/5

  • Shipping

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.1/5

  • Overall performance

    3.8/5

  • Appearance

    3.9/5

Reviews

  • Denise S.

    Verified purchase

    Reviewed 12/5/23, United States.

    Great little machine. Needed something simple and this laptop fits the bill. Clean, no dead pixels and the speakers are still in great shape. Definitely rec

    Condition

    Excellent

    Purchased

    11/30/23

  • Joshua B.

    Verified purchase

    Reviewed 4/23/25, United States.

    Both items sent were the wrong model. Packing was horrible. There was no filler in the box so both devices were just loose and able to bang against the box as well as each other. Didn't seem to damage anything, but they weren't the correct models nonetheless. Refund process was easy though.

    Condition

    Excellent

    Purchased

    4/10/25

  • Dana H.

    Verified purchase

    Reviewed 7/22/22, United States.

    I'm purchased this refurbished iPad for my 7 year old grand daughter who is hard on everything. The iPad was delivered in great condition, was easy to set up and thus far has functioned as expected. No problems thus far. My granddaughter is happy and "G" is happy too! I'll plan on using Back Market again.

    Condition

    Good

    Purchased

    7/6/22

  • Jorge G.

    Verified purchase

    Reviewed 5/2/25, United States.

    Great product best customer service

    Condition

    Good

    Purchased

    4/28/25

  • Ashley B.

    Verified purchase

    Reviewed 4/27/25, United States.

    It’s perfect

    Condition

    Excellent

    Purchased

    4/13/25

  • Ashraf M.

    Verified purchase

    Reviewed 3/17/25, United States.

    Perfect and not any single spot . 100% good Quality ❤️

    Condition

    Good

    Purchased

    3/10/25

  • Julianna K.

    Verified purchase

    Reviewed 2/23/25, United States.

    Gift for a senior citizen. She's happy with it.

    Condition

    Good

    Purchased

    2/8/25

  • Matt V.

    Verified purchase

    Reviewed 2/16/25, United States.

    the order came very fast. I haven't gotten it all set up yet but it seems to run fast.

    Condition

    Good

    Purchased

    1/29/25

  • Rachel D.

    Verified purchase

    Reviewed 11/19/24, United States.

    I've been pleased with my orders from Backmarket until this one. I paid extra for a laptop in "excellent" condition and I do not feel that the one I recieved is that. It has scratches on the outside and scuffs across the touch pad and even some sort of line across most of the screen. The charging cord even has the inner wires exposed where it enters the adapter. It seems to work just fine, so I will deal with the scratches, but I felt that it definitely does not fit the "excellent condition" label. I have pictures of all these things, but I did not see a place to upload them.

    Condition

    Excellent

    Purchased

    11/12/24

  • Jenna V.

    Verified purchase

    Reviewed 3/17/24, United States.

    Just what I needed as a cheap emergency laptop when my old one wouldn’t connect to WiFi anymore. What a lifesaver.

    Condition

    Good

    Purchased

    3/6/24

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