Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Mark A.

    Verified purchase

    Reviewed 6/24/21, United States.

    The phone was advertised as unlocked. Unfortunately, it was not unlocked and the seller was unable to resolve the issue. However, the seller was extremely responsive and helpful. The seller sent a return label and will give me a refund. In that regard, the service was excellent.

    Motorola One 5G 128GB - Oxford Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/11/21

  • Jamaal B.

    Verified purchase

    Reviewed 6/15/21, United States.

    Excellent quality product! Excellent communication with the seller. First time using back market though I was well aware before. Very impressed!

    Google Pixel 4 XL 64GB - Clearly White - Unlocked

    Condition

    Fair

    Purchased

    6/11/21

  • Cas D.

    Verified purchase

    Reviewed 6/5/21, United States.

    The product was in great shape with excellent battery run time. Would purchase again without hesitation.

    Google Pixel 3a 64GB - Black - Fully unlocked (GSM & CDMA)

    Condition

    Good

    Purchased

    5/10/21

  • Juanita A.

    Verified purchase

    Reviewed 5/19/21, United States.

    D Sadly, Verizon is telling me this phone is stolen and refuses to add it to my account. What can I do? The link for talking to the seller is gone. :( Phone is great, though.

    Motorola MOTO Z4 128GB - White - Locked Verizon

    Condition

    Good

    Purchased

    4/25/21

  • Kristine B.

    Verified purchase

    Reviewed 5/11/21, United States.

    The phone looks brand new. I was definitely impressed and will be purchasing from Back Market again!

    Google Pixel 4 XL 64GB - Clearly White - Unlocked

    Condition

    Good

    Purchased

    5/3/21

  • Tyrone W.

    Verified purchase

    Reviewed 5/9/21, United States.

    Phone is fantastic, flawless screen and battery still well within it's lifespan, prompt delivery. Customer service was on point, responded promptly and courteous, I'm very pleased with the purchase.

    Google Pixel 4 XL 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    4/27/21

  • Mason P.

    Verified purchase

    Reviewed 5/6/22, United States.

    The Phone wont turn on and was sent to me with a broken screen. It was sent to me in a soft package and was most likely damaged in the mail. Why would anyone send a phone in the mail without proper packaging. This transaction was an absolute waste of my time and money!

    Google Pixel 6 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    5/4/22

  • Patricia D.

    Verified purchase

    Reviewed 3/17/22, United States.

    fast delivery. I had a problem with the first phone, couldn't get it to work with my c a rrier. sent it back and they replaced the phone. replacement works great and phone is in beautiful condition.

    Galaxy S10+ 128GB - White - Unlocked

    Condition

    Fair

    Purchased

    2/16/22

  • Roger S.

    Verified purchase

    Reviewed 3/16/22, United States.

    Everything as advertised. Super-quick delivery. I am 100% pleased with the process and the product; and with BackMarket.com.

    Google Pixel 3 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    3/4/22

  • Dan M.

    Verified purchase

    Reviewed 3/14/22, United States.

    It was delivered a day earlier than estimated and you can't tell it wasn't new by looking at it, it was in great condition.

    Google Pixel 4a 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    2/24/22

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