Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,909 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Mark F.

    Verified purchase

    Reviewed 10/1/23, United States.

    I was blown away! I had reservations about buying a refurbished device due to having a bad experience with a refurbished IPhone I purchased through Amazon. When my IPhone 12 Pro Max arrived I noticed first it in near perfect cosmetic condition and using the phone feels like I am using a new device. I will purchase with Back Market again!

    iPhone 12 Pro Max 128GB - Pacific Blue - Locked T-Mobile

    Condition

    Excellent

    Purchased

    9/19/23

  • Crystal C.

    Verified purchase

    Reviewed 8/27/25, United States.

    honestly, one of the best used phones I've ever purchased. I did purchase a premium used phone, which is supposed to have no visble signs of use, I have a pretty good drop spot in one of the bottom corners, but the screen looks like it was replaced with no use and same with the battery. battery also says it's a Samsung battery. I have always purchased used phones, I've boughten a new phone maybe twice in my life, and this has been the best condition I've ever received a used phone.

    Galaxy S24+ 256GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    8/7/25

  • Robert F.

    Verified purchase

    Reviewed 8/14/25, United States.

    Everything went well. The refurb phone was in excellent condition as advertised. Shipping was quick, I put my old sim card in and followed Back Market's instructions. I was back on the phone in a short time, no problems just a big smile from my wife. She was very happy to have her phone back. Thank you!

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/28/25

  • Jenny G.

    Verified purchase

    Reviewed 1/6/25, United States.

    This is not my first refurbished item from Backmarket and once again you didnt disappoint. My daughter is super happy with her iPad. Thank you Backmarket!

    iPad 10.9-inches (2022) 10th gen 256 GB - Wi-Fi + 5G - Silver

    Condition

    Good

    Purchased

    12/27/24

  • Ramon V.

    Verified purchase

    Reviewed 4/12/24, United States.

    I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    3/24/24

  • Jennifer B.

    Verified purchase

    Reviewed 2/9/24, United States.

    I got the light silver iPhone XS Max 256GB. So glad for the high GB. It’s a nice phone I’ll keep it a couple months at the least until I can upgrade to a more recent used one again on here, creds to Tech Plug Electronic for refurbishing it as best as one can!. I got a couple of cases for it already. It was a bit worn on the edges but the refurbisher replaced the screen because it was perfect & they replaced the back because that looked excellent too so they went above and beyond to make a 2018 phone look as refurbished as possible. Now that is an honest refurbisher and seller to actually replace the phone screen and replace as much as they can before selling it. I got it in good condition and I agree with the description😊👌. I love the phone the only thing is the camera is not as clear as my old iPhone 12 mini, but, that’s expected with a 2018 phone. I might upgrade to a like iPhone 13 in like September for better camera. But I like this phone so I’ll happily it for 7 more months so this phone will serve me a lot until then. I might just keep 2 phones if I upgrade later on or gift it to a family member who needs one because it’s good 👍 . I like to leave descriptive reviews since I sell and buy here a lot, I think that’s all. I had also purchased an iPhone XS Max Dark-gray from another seller, but the screen colors looked purple ish on that like Barney, not sure if that’s how the dark gray ones graphics look or not but the screen colors on the light silver one were nicer and more accurate to real life like the newer phones.

    iPhone XS Max 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    2/3/24

  • Nataliya B.

    Verified purchase

    Reviewed 9/1/23, United States.

    IPhone 12 Pro in Good condition came looking and working great. Besides a few tiny scratches on the sides there is no damage to the body. Cameras and screen look great. Battery is at 87% and drains a bit faster than one would want. But it’s OK, it’s a refurbished phone in good condition! Thank you, Back Market and the refurbisher that worked on this phone.

    iPhone 12 Pro 512GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    8/17/23

  • Tiffany P.

    Verified purchase

    Reviewed 12/7/25, United States.

    I love the phone so far! Love the features it comes with & the U.I. I love the design of the phone as it's very sleek & comfortable in my hand. Despite having the same phone company as when I had a Galaxy S22 Ultra, I am also getting better reception & data availability even if not 5G, LTE is still faster than no signal at all.

    Google Pixel 8 Pro 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    11/27/25

  • Daryl C.

    Verified purchase

    Reviewed 10/21/25, United States.

    It's an amazing purchase with no visible dents or dings, and the flash for this works much better than my previous S21+ I'd purchased from here some years ago. Extremely happy with the purchase and prompt delivery

    Galaxy S25+ 512GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/1/25

  • John H.

    Verified purchase

    Reviewed 9/17/25, United States.

    Very happy with my new device! I can’t even tell it was gently used. Works great, and cannot beat the price of refurbished. Will definitely continue to use back market for future needs!

    iPhone 12 mini 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    8/31/25

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