Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

640 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Jon T.

    Verified purchase

    Reviewed 2/10/21, United States.

    Great quality! , phone came clean and no visible scratches . I’ve tested most of the functions and have not found any issues to date!

    Condition

    Excellent

    Purchased

    1/26/21

  • Peter R.

    Verified purchase

    Reviewed 2/9/21, United States.

    It is in mint condit

    Condition

    Excellent

    Purchased

    1/28/21

  • Jamil T.

    Verified purchase

    Reviewed 2/9/21, United States.

    Good phone, and in good condition, it came quicker than expected:)

    Condition

    Excellent

    Purchased

    1/30/21

  • Natalia H.

    Verified purchase

    Reviewed 2/8/21, United States.

    The phone was labeled as mint. The option chosen and price paid was for a mint condition phone which as listed in the description should have no scratches. That being said, the phone came with scratches on both bottom corners, the camera liner, and the upper rim. The bottom scratches are the most noticeable. This is not what mint condition means. I know that it was hipped like this because the box it came in was intact and the phone itself was properly wrapped in bubble wrap so there is no way the scratches came from the shipping process. The rest of the phone is fine so it's no big deal there, but if I am to pay for mint condition then it should be as such. Also there was a charger provided with the ohone and it does not work. The charger will not charge the ohone at all and so it feels useless. I had to spendi more to get a workin charger. I jst feel overharged for the option I had chosen.

    Condition

    Excellent

    Purchased

    1/27/21

  • Beverly C.

    Verified purchase

    Reviewed 2/7/21, United States.

    Very poor quality! Worked very poorly; phone functions did not work. I’ve ordered refurbished phones before and they responded quite well, but not this seller’s item!!!

    Condition

    Excellent

    Purchased

    2/1/21

  • Kate F.

    Verified purchase

    Reviewed 2/7/21, United States.

    The phone is great but you sent me a charger that doesn't work. That was incredibly inconvenient as I had to make a special trip to a local vendor to get one. And the point of ordering from you was to avoid going to the store during the pandemic.

    Condition

    Excellent

    Purchased

    1/13/21

  • Amy T.

    Verified purchase

    Reviewed 2/7/21, United States.

    Excellent condition, couldn’t be happier!

    Condition

    Good

    Purchased

    1/24/21

  • Charles J.

    Verified purchase

    Reviewed 2/6/21, United States.

    Like a brand new phone

    Condition

    Excellent

    Purchased

    1/24/21

  • Maddison F.

    Verified purchase

    Reviewed 2/6/21, United States.

    I purchased an iphone 10 in 'good' condition which, according to the description, should have an intact screen free of scratches. The phone arrived with the screen loosely on and incorrectly aligned, with highly visible scratches across the whole screen, especially on the upper left-hand portion of the screen. Very disappointed in the quality of this refurbishing job as it seems shoddy, low-quality, and not-at-all as described.

    Condition

    Good

    Purchased

    2/1/21

  • Julio M.

    Verified purchase

    Reviewed 2/6/21, United States.

    Excellent phone quality, good service and fast and accurate delivery. Charging cable USB-USB_C in bad shape.

    Condition

    Excellent

    Purchased

    1/20/21

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