Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

640 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Brady F.

    Verified purchase

    Reviewed 12/3/21, United States.

    Quality and performance of product is as expected. Battery received at 100% life, appearance is as good as new. Only troubling detail is a warning from Apple settings alerting me that the screen could not be confirmed as authentic Apple quality. Other than a warning no other flaws were noted. Thanks for the great product!

    Condition

    Excellent

    Purchased

    11/1/21

  • Pauliane G.

    Verified purchase

    Reviewed 11/5/21, United States.

    I was scared to buy online and refurbished but turn out it was a great experience! It looks like new, works perfect and the website is easy to navigate! 👏🏼

    Condition

    Good

    Purchased

    10/16/21

  • Brandi M.

    Verified purchase

    Reviewed 6/16/21, United States.

    Jubilation! thank you Back Market for having awesome refurbished goods! I am thankful for you and your good heart! YOUR PHONES ARE AWESOME AS WELL!!

    Condition

    Fair

    Purchased

    6/3/21

  • Kaleena B.

    Verified purchase

    Reviewed 2/18/22, United States.

    The phone is in great shape and is working perfectly. There are no scratches and looks brand new. My only complaints are that the battery Heath is at 92% and the speaker was pretty dirty. But I just cleaned the speaker and the battery health is completely understandable since the phone isn’t brand new. GREAT value for the price! I will for sure buy my next phone from here.

    Condition

    Excellent

    Purchased

    2/2/22

  • Aaron G.

    Verified purchase

    Reviewed 2/3/22, United States.

    Needed an iPhone for work. Purchased an iPhone 12 and could not be happier with the price, condition, and service from Back Market.

    Condition

    Good

    Purchased

    1/27/22

  • Jake C.

    Verified purchase

    Reviewed 1/14/22, United States.

    My co-worker told me about this websites since I needed an upgrade after looking for a while I decided on this iphone 11 and it came a day earlier than expected and I was shocked with the results.

    Condition

    Excellent

    Purchased

    1/8/22

  • Sarah W.

    Verified purchase

    Reviewed 10/27/21, United States.

    My experience was flawless from ordering to the day I got my phone I would recommend backmarket to anyone who is looking for a refurbished device. Thanks for being so awesome at what you guys do.

    Condition

    Good

    Purchased

    10/12/21

  • Walter K.

    Verified purchase

    Reviewed 8/13/21, United States.

    Very pleased with purchase, Iphone 8, 256g, exc. cond. Delivered as promised. Will likely purchase from them again.

    Condition

    Excellent

    Purchased

    7/31/21

  • Carson C.

    Verified purchase

    Reviewed 8/4/21, United States.

    I purchased a silver 64gb iPhone X in excellent condition, and everything about this phone has been more than excellent.

    Condition

    Good

    Purchased

    3/31/21

  • Adam P.

    Verified purchase

    Reviewed 7/20/21, United States.

    Unfortunately, the refurbished iPhone I purchased through Back Market arrived faulty/defective. The iPhone’s screen would become unresponsive and frozen - making it impossible to type. I am disappointed that the company fell short in their guarantee to provide product that was 100% effectively restored by experts. A major setback for me.

    Condition

    Excellent

    Purchased

    7/11/21

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