Rick's iStock LLC

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 7 months

Based in United States

Overall rating

72 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

Reviews

  • Fahim F.

    Verified purchase

    Reviewed 2/3/26, United States.

    I ordered an iPhone 14 Pro. The physical condition of the phone was excellent, but I decided to return it because the battery health was just 80%. The phone came with a charging cable, but I was unable to charge the phone with that. Anyways, after inspecting for 30 minutes, I decided not to go with the option and returned it immediately. If the system permits, I will update on how the return process goes, as I know many of you are very eager to know about their return process. So far, Back Market has been responsive about the return, and today I dropped the phone at my nearest UPS location. Let's see how smoothly the return goes.

    Condition

    Good

    Purchased

    1/28/26

  • Stephanie O.

    Verified purchase

    Reviewed 2/12/26, United States.

    The phone was delivered to a forwarding carrier very quickly. It arrived well packaged (they added packaging as it was not in a box. For this i take off 0.4 points but it was packaged in a bubble wrap yellow envelope from backmarket). The phone has 91% battery health which is great for a phone released in 2023 (3 years later). The most disappointing thing was the camera and a bit of the top and bottom had visible wear and tear scratches but nothing that wont be covered by a case and not too visible even with a clear case. The camera at the back was a bit smudged with the wear and tear but so far have not tested the camera is very bright lighting. It seems not to affect the photo quality. (and for those two things combined i take off 0.6 points because i got an excellent quality phone not good). Other than that i am happy and will report later if anything is wrong or if it turns out to be even more awesome. Thanks I hope this helps someone.

    Condition

    Excellent

    Purchased

    1/22/26

  • Frank K.

    Verified purchase

    Reviewed 1/11/26, United States.

    Phone arrived exactly as ordered and expected in excellent condition. Easy transfer from old phone. Thank you

    Condition

    Excellent

    Purchased

    12/30/25

  • Tierra B.

    Verified purchase

    Reviewed 3/8/26, United States.

    I got the “fair” condition and it was still a brand new phone. No scratches or damages, battery life is amazing, and I haven’t had an issues with it

    Condition

    Fair

    Purchased

    2/24/26

  • Tiara K.

    Verified purchase

    Reviewed 12/28/25, United States.

    so far so good. phone appears brand-new, easy to program. I bought it for my 12 year old daughter & she loves it.

    Condition

    Fair

    Purchased

    12/17/25

  • Larry C.

    Verified purchase

    Reviewed 3/5/26, United States.

    It is my 10 year old daughter’s first phone’! It was her gift for passing the placement exam and getting into college and pulling a 4.0 in the 9th grade ‘!!!!

    Condition

    Excellent

    Purchased

    2/11/26

  • Juan L.

    Verified purchase

    Reviewed 1/4/26, United States.

    It’s in great condition like expected it to be battery was over 92% no visible scratches anywhere works perfectly fine thank you

    Condition

    Excellent

    Purchased

    12/21/25

  • Chloey H.

    Verified purchase

    Reviewed 4/23/26, United States.

    It has a lot of body damage scratches on the back and dents on the side but other than that it’s pretty good .

    Condition

    Good

    Purchased

    4/21/26

  • Jacob S.

    Verified purchase

    Reviewed 4/1/26, United States.

    Phone is great overall. Battery health is a little deceptive, in iPhone settings battery, show 100% of OEM capacity. The actual report provided with the phone shows 76% capacity.

    Condition

    Excellent

    Purchased

    3/17/26

  • Yusuf C.

    Verified purchase

    Reviewed 2/10/26, United States.

    I was so happy that I didn’t see any scratches and it functions very well and the battery capacity is at 100%.

    Condition

    Excellent

    Purchased

    2/5/26

18 products