Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

267 verified reviews

Rating details

  • Battery

    3.9/5

  • Shipping

    4.4/5

  • Lens & Camera

    4/5

  • Accessories

    3.8/5

  • Packaging

    4.1/5

  • Overall performance

    3.9/5

  • Appearance

    3.7/5

Reviews

  • Sean B.

    Verified purchase

    Reviewed 2/12/24, United States.

    I want to preface by saying I have used backmarket before and was very pleased with the quality of my purchase. This last order was not the same experience. I paid for a phone in "excellent" condition. According to backmarkets standards, the phone was in "fair" condition at best. Scratches and blemishes visible from more than arms distance. The charger port is raw silver a 1/16 of an inch around it as well. The volume buttons don't work properly, running all the way up or down instead of moving incrementally. Also I paid $50 for overnight shipping with a estimated delivery date by 18th to 19th. I didn't even receive a tracking number, or in other words it wasn't shipped, until 5:00pm the 19th. Since that was a Friday I received it 3 days later.

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/8/24

  • Jack H.

    Verified purchase

    Reviewed 2/11/24, United States.

    All is good 👍 😊

    iPhone 12 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/27/24

  • William dee H.

    Verified purchase

    Reviewed 2/5/24, United States.

    It was fantastic to work with your company

    iPhone 11 Pro Max 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    1/22/24

  • Jake M.

    Verified purchase

    Reviewed 2/3/24, United States.

    Beautiful phone. Thanks you guys so much!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/24/23

  • Regina T.

    Verified purchase

    Reviewed 1/29/24, United States.

    The new phone is fantastic! Easy to set up and use. I love it!

    iPhone 12 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    1/11/24

  • Tameisha R.

    Verified purchase

    Reviewed 1/25/24, United States.

    Phone works great so far. No issues. No complaints. Would definitely recommend purchasing!

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/26/23

  • Leticia S.

    Verified purchase

    Reviewed 1/24/24, United States.

    My son love his phone

    iPhone 7 Plus 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/6/24

  • Emeka kenneth A.

    Verified purchase

    Reviewed 1/21/24, United States.

    Ha

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    1/5/24

  • Raoul S.

    Verified purchase

    Reviewed 1/5/24, United States.

    Great buy

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/25/23

  • Darlina G.

    Verified purchase

    Reviewed 1/1/24, United States.

    Great purchase

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    12/16/23

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