Softnetworks LLC

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

274 verified reviews

Rating details

  • Battery

    3/5

  • Lens & Camera

    3.6/5

  • Shipping

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Sebastian K.

    Verified purchase

    Reviewed 4/8/26, United States.

    Condition

    Good

    Purchased

    3/21/26

  • Dayton j S.

    Verified purchase

    Reviewed 3/15/26, United States.

    Condition

    Excellent

    Purchased

    3/3/26

  • Michael F.

    Verified purchase

    Reviewed 2/26/26, United States.

    Condition

    Fair

    Purchased

    2/3/26

  • Anita I.

    Verified purchase

    Reviewed 12/12/25, United States.

    The laptop had dirt?? in parts of the speakers. And there were dings and scratches. It wasn't in excellent condition at all. Also trackpad and touchscreen weren't working. I sent the laptop back for repair. Will update my review accordingly based off that. But really, don't sell a laptop as excellent quality when it's anything but. My sister had gotten her laptop from Back Market, but from another seller and had no issues. I should've double checked the reviews. Customer service from Back Market was good about trying to address the issues though. Shoutout to Omar for all his hardwork.

    Condition

    Excellent

    Purchased

    11/26/25

  • Anne R.

    Verified purchase

    Reviewed 4/30/26, United States.

    figured Tim Cook didn't need my money. So I decided to go with a second hand phone. Happy I did!

    Condition

    Excellent

    Purchased

    3/31/26

  • Juan carlos M.

    Verified purchase

    Reviewed 3/26/26, United States.

    Purchased 2 weeks ago go Having a lot problems to conecte to WiFi but customer service was good and probably having a remplacen I hope

    Condition

    Excellent

    Purchased

    3/8/26

  • J.h. S.

    Verified purchase

    Reviewed 1/12/26, United States.

    Condition

    Fair

    Purchased

    12/30/25

  • Angelo D.

    Verified purchase

    Reviewed 8/27/25, United States.

    I’m very happy with the Mac Professional company

    Condition

    Excellent

    Purchased

    8/14/25

  • Aujai T.

    Verified purchase

    Reviewed 8/10/25, United States.

    It's working great!

    Condition

    Excellent

    Purchased

    7/29/25

  • Jason T.

    Verified purchase

    Reviewed 1/3/24, United States.

    Definitely will buy again from BackMarket when needed. Second Apple purchase and there have been 0 complaints. Looks new, acts new...but much less $ than new!!

    Condition

    Good

    Purchased

    12/19/23

89 products