Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,857 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Kaitlyn N.

    Verified purchase

    Reviewed 4/1/21, United States.

    This was amazing came in yesterday fast, I got it in a fair condition but While I look at it there were no scratches, no dents! the battery was at 89%! looks brand new! and also works perfetly! THank you so much!

    Condition

    Fair

    Purchased

    3/25/21

  • Veronica R.

    Verified purchase

    Reviewed 3/28/21, United States.

    The phone is look brand new the functions everything's working and my son is loving it hes bragging about it . Delivery was right on time . I thank you so very much . Veronica R.

    Condition

    Fair

    Purchased

    3/17/21

  • Timbre A.

    Verified purchase

    Reviewed 3/28/21, United States.

    Very happy with my purchase! This is the second time I've ordered from backmarket and both times have been excellent experiences. I received exactly what I ordered in the condition it said it would be in and exactly when it said I would receive it. I will be back again! Love this site!!

    Condition

    Good

    Purchased

    3/15/21

  • Krystal S.

    Verified purchase

    Reviewed 3/26/21, United States.

    I can't express how much I love this phone. I upgraded from a S7,( that I bought on Back Market too) to a S9. It came in great conditions, no visible marks on body or screen. Sound is amazing and so is the video quality. I'm sure it doesn't compare to these brand new models but for a 2 or 3 year old phone, its as close to perfect as it can get. Thanks Back Market. You have me as a loyal customer now.

    Condition

    Good

    Purchased

    3/13/21

  • Linda B.

    Verified purchase

    Reviewed 3/15/21, United States.

    Bought this phone for my 95 year old mother who just needs to be able to make and receive a phone call or receive a FaceTime call. This phone of course would do way more than that so we will not be pushing limits here. The phone arrived quickly and is in excellent condition

    Condition

    Good

    Purchased

    3/4/21

  • David H.

    Verified purchase

    Reviewed 3/15/21, United States.

    This was my 3rd order, and in every case, the service and the phone have been refreshingly professional, courteous, and responsive. Customer satisfaction is a tremendous part of this culture - just placed order for 4th phone.

    Condition

    Excellent

    Purchased

    2/4/21

  • Seth A.

    Verified purchase

    Reviewed 3/5/21, United States.

    The phone arrived well packaged and sorted, along side its charger. No blemishes, scratches, dints were to be found, all buttons in pristine condition. It truly is an exceptional phone. It also arrived with a return shipping sticker in case it wasn't of interest for me. Wonderful product!

    Condition

    Excellent

    Purchased

    2/28/21

  • Arianna H.

    Verified purchase

    Reviewed 1/14/21, United States.

    It’s honestly better than what I was expecting. I was hesitant at first while ordering because I had never heard of or ordered from Back Market but I desperately needed a new phone at a good price. The phone is incredible, and doesn’t even look like it was used or touched aside from maybe one or two tiny little scratches or chips. I’ll definitely be a returning customer after this to get my husband a new phone too! If you’re not sure if they’re legit or the phone is good quality, this is a sign from a real person saying DO IT. Best $300 purchase ever. Thank you Back Market!

    Condition

    Excellent

    Purchased

    1/2/21

  • Yolondria T.

    Verified purchase

    Reviewed 12/19/20, United States.

    The customer service was great! I had questions and received immediate responses back via email. The package arrived on time as indicated and packaged as if it was a brand new phone. There were no issues with the buying process, shipping, or the actual product . I will definitely order again from back market

    Condition

    Fair

    Purchased

    12/7/20

  • Matthew S.

    Verified purchase

    Reviewed 11/19/20, United States.

    I was unsure of this site because I had seen some mixed reviews but I put in my order and I was given a delivery date and tracking information promptly. They kept me informed every step of the way and when I got the product, it was in excellent condition. I've had it for about a week and have been thoroughly pleased with the whole experience. I will definitely be using this service again.

    Condition

    Excellent

    Purchased

    11/9/20

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