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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

7,320 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Richard A.

    Verified purchase

    Reviewed 11/5/25, United States.

    MacBook Air which was rated as “fair” has to be part of a very hard rating system. Device was in near perfect condition. There is no question that I will be using Back Market again. Highly recommended…

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB - SSD 128GB

    Condition

    Fair

    Purchased

    10/16/25

  • Jewell D.

    Verified purchase

    Reviewed 11/7/24, United States.

    I ordered November 5th and just received the iPad today on November the 7th! It’s in great condition, no cracks nor any issues noted. Came with charger port and cable and that’s working well also.

    iPad 10.2-inches (2020) 8th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    11/5/24

  • Gerald L.

    Verified purchase

    Reviewed 7/27/25, United States.

    I received an Apple Watch Series 3 from Backmarket and was impressed with the condition. It is fully functional and a great piece to my collection , although read negative reviews about it on Apple Store. Would recommend to anyone!!

    Apple Watch Series 3 (2017) GPS + Cellular 42 mm - Aluminium Space Gray - Sport band Black

    Condition

    Excellent

    Purchased

    7/10/25

  • Diane M.

    Verified purchase

    Reviewed 7/21/25, United States.

    I am very pleased with every aspect of this purchase. I received a great deal of communication regarding confirmation of the purchase, shipping date estimate, etc. The refurbish phone was in perfect condition and I love it.

    iPhone 14 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    7/2/25

  • Linda R.

    Verified purchase

    Reviewed 4/29/26, United States.

    I got the device and everything was great! I recommend getting a used iPad from Back Market; I have used them three times now and have had a great experience each time. I have never had a problem with the iPads, either. They all work great!

    iPad Pro 10.5-inches (2017) 1st gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    4/11/26

  • Alvin J.

    Verified purchase

    Reviewed 4/24/26, United States.

    The process was east quick and seamless my IPad took 2 days to arrive after I purchased the packaging and everything was 5☆ will definitely be using you guys again and will definitely put people on to you guys

    iPad Pro 10.5-inches (2017) 1st gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    4/22/26

  • David N.

    Verified purchase

    Reviewed 4/22/26, United States.

    The first MacBook I received was in pretty rough shape. It had dents on the corners, and the screen had clearly been replaced—but not very well. It looked like someone had pried the screen off around the edges. Since this was my first time ordering from Back Market, I was pretty disappointed and discouraged. However, after contacting their support through online chat, I had a much better experience. They were very helpful—I sent pictures, and they agreed the condition was below what was advertised. They processed a full refund, and I ordered a replacement. I received the replacement in just one day, and although it was listed in the same “good” condition, it arrived in excellent shape—no dents and it looked almost new. Overall, I’m very happy. Back Market’s communication and customer service were fantastic. They made things right, and I would definitely consider using them again for future electronics purchases.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Good

    Purchased

    4/6/26

  • Ryan G.

    Verified purchase

    Reviewed 4/16/26, United States.

    The laptop arrived on time , packaged perfectly and looks brand new with the exception of some smudges on the screen which i realize is going to happen to all devices. It works great and i did an update to the latest software and havent had any problems . Im very happy with the laptop.

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Fair

    Purchased

    4/2/26

  • Crystal B.

    Verified purchase

    Reviewed 3/12/26, United States.

    I love it! I was currently an android user and I loved my galaxy from Samsung but after getting this IPad, I’ve switched to apple everything and even came back and ordered AirPods from black market. Looks brand new!!!!

    iPad Pro 12.9-inches (2020) 4th gen 512 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    2/23/26

  • Simeilia D.

    Verified purchase

    Reviewed 3/4/26, United States.

    The MacBook Air arrived in very good condition. There are no noticeable scratches and the laptop works very well. Only issue I have is the life of the battery - the battery dies so quickly and therefore, It needs to be charged frequently. But other than, I couldn't be happier with it!

    MacBook Air Retina 13-inch (2020) - Core i5 - 8GB - SSD 512GB

    Condition

    Good

    Purchased

    2/12/26

185 products