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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

7,328 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Paola G.

    Verified purchase

    Reviewed 1/8/26, United States.

    I had it for month now and I haven't run into any problems, this is my first time buying from Backmarket and I had to problems with shipping or customer service. I would buy from Backmarket again!

    Condition

    Fair

    Purchased

    12/7/25

  • Paul R.

    Verified purchase

    Reviewed 11/12/25, United States.

    Watch looked like new. Charge has been ok. Not sure of comparison to new from Apple but good for a day or more.

    Condition

    Excellent

    Purchased

    10/31/25

  • Joseph M.

    Verified purchase

    Reviewed 9/26/25, United States.

    Ordered the iPhone X and was sent the iPhone SE instead. Other than getting the wrong phone model I’m pretty satisfied with condition.

    Condition

    Good

    Purchased

    9/24/25

  • Kim K.

    Verified purchase

    Reviewed 8/31/25, United States.

    Luv it thanx❤️❤️❤️

    Condition

    Excellent

    Purchased

    8/17/25

  • Sharon W.

    Verified purchase

    Reviewed 8/14/25, United States.

    Everything was perfect. There is a nice selection to help me find what you’re looking for. I purchased the Apple Ultra watch and it is in excellent condition and arrive as stated. I will purchase again.

    Condition

    Excellent

    Purchased

    8/10/25

  • Joyce Y.

    Verified purchase

    Reviewed 7/19/25, United States.

    Phone was in really good condition, works well, quick delivery of item. Only concern I had was the battery since I could not tell the battery health because OEM battery was installed, so took to Apple and got new Apple battery- they checked phone out and found no issues. Also surprised that seller only sent phone in small bubble wrap pouch in an envelope mailer instead of a box. Thanks

    Condition

    Excellent

    Purchased

    6/26/25

  • Edgar S.

    Verified purchase

    Reviewed 6/25/25, United States.

    I am very pleased with my MacBook Air. Easy setup, great condition. I would recommend this site to anyone.

    Condition

    Excellent

    Purchased

    6/10/25

  • Delaney S.

    Verified purchase

    Reviewed 6/22/25, United States.

    Fast shipping and quality item. I was worried it was broken at first, because it took over an hour for it to charge, and every time I checked it, it said the battery was STILL too low to use. After that weird first charging experience, it worked great and I didn’t have any issues with future charging. It was a little confusing installing the wristband, but that’s more apples fault than back markets. Overall i’m happy with my product

    Condition

    Excellent

    Purchased

    6/9/25

  • Ana S.

    Verified purchase

    Reviewed 4/25/25, United States.

    This is the fifth item I’ve purchased from the store, and every one of them has arrived in perfect working condition. The computer was well packaged and came exactly as expected. The system is fully operational, it’s not slow, everything connected flawlessly, and it came with a charging cable. I have no complaints at all. Thank you once again to the store for the great support and excellent work!!

    Condition

    Fair

    Purchased

    4/22/25

  • Tyson K.

    Verified purchase

    Reviewed 12/29/24, United States.

    Product had a few scratches and battery health was lower than I was hoping for- only 83% and I do have to charge it more frequently than expected. Past devices I’ve bought refurbished have been mid-upper 90’s…

    Condition

    Good

    Purchased

    12/7/24

180 products