The Cellular Resource

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

4,490 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.2/5

  • Overall performance

    3.8/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Bhavik H.

    Verified purchase

    Reviewed 2/8/24, United States.

    We have purchased multiple phone from back market without a problem. This phone was in excellent condition and is working perfectly. It was a replacement for an old iPhone for our thirteen year old and so far so good. No complaints or issues whatsoever and we are already looking for yet another phone. We will keep coming back based on our excellent experience with back market.

    Condition

    Good

    Purchased

    1/10/24

  • Jamahli M.

    Verified purchase

    Reviewed 2/8/24, United States.

    Delivery was smooth. The phone is in excellent condition, no scratches and the battery is at a 100% as ordered. I have not switch from the old phone as yet, therefore I have not fully experienced it but I'm happy with what I'm seeing so far. Thank you

    Condition

    Good

    Purchased

    2/3/24

  • Adam R.

    Verified purchase

    Reviewed 2/7/24, United States.

    Backmarket is the best website to get your phone from it don’t take weeks to get here it’s pretty fast shipping and I am happy with my phone it’s in perfect shape it preforms well there’s no problem I would recommend getting your devices from backmarket I look forward to buying more electronics from you guys in the future.💯

    Condition

    Good

    Purchased

    1/19/24

  • Jude W.

    Verified purchase

    Reviewed 2/5/24, United States.

    The phone came in less than a week after I ordered it, and I was expecting it to take about 2. The phone looked almost perfect, with only a little scratch on the chrome edge that is less than half a millimeter. When I initially got the phone, the display was separating a little bit. I contacted customer support and they responded within a few days and sent me a shipping label to send it back. Now the phone is basically in perfect condition. I know how hard it is to repair Iphones, so the techs that worked on it did a really good job! Face id works and the battery health is still shown.

    Condition

    Good

    Purchased

    1/15/24

  • Ben C.

    Verified purchase

    Reviewed 2/1/24, United States.

    The price was fair, shipping was quick, and the phone I got was the right make and model and in the condition I expected it to be in. I also really appreciated the design of the box. It uses a little cardboard pocket to protect the phone instead of a bunch plastic or styrofoam. The box was also resealable in case I needed to return the phone for some reason. I'll becoming back to Blackmatket when I want to upgrade my laptop.

    Condition

    Good

    Purchased

    1/1/24

  • Feiran J.

    Verified purchase

    Reviewed 1/25/24, United States.

    Very, very good, I chose the excellent option, the phone arrived in two days, looks as good as new, only one very minor scratch, used it for five or six hours everything functions fine, the phone's battery is 100% efficient (the seller replaced it with a new battery), so worth the price! First time buying a used phone here!

    Condition

    Excellent

    Purchased

    1/22/24

  • Scott E.

    Verified purchase

    Reviewed 1/21/24, United States.

    The phone arrived on time and in good condition. I am happy to have a new battery installed by BackMarket on this phone. It was also easy to send in my old phone for a trade-in. This is my second backmarket phone and pleased both times.

    Condition

    Good

    Purchased

    1/5/24

  • Debbie B.

    Verified purchase

    Reviewed 1/18/24, United States.

    I was looking for an inexpensive phone for my 72 year old stepmom. The first one I purchased from another company arrived with a broken speaker. Thank goodness I found you guys as your phone arrived in perfect condition. I also purchased the extended warranty so I have piece of mind that it will last for years. Thank you for providing the perfect option.

    Condition

    Excellent

    Purchased

    12/16/23

  • Sara S.

    Verified purchase

    Reviewed 1/14/24, United States.

    The phone is in excellent condition physically. I use to be able to press the top right button on the side to turn completely off but not able to lately. Am going to have my daughter check it out . Other than that it works perfectly!

    Condition

    Good

    Purchased

    12/31/23

  • Marcelo S.

    Verified purchase

    Reviewed 1/4/24, United States.

    I am now a Back Market fan for life. I got the iPhone in good status and requested a brand new battery. Phone came in fast and I can say in excellent conditions, just a minor scuff at the bottom easy hidden by the cover. Battery 100% health conditions.

    Condition

    Good

    Purchased

    12/27/23

5 products