The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

862 verified reviews

Rating details

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Shipping

    4.6/5

  • Accessories

    4.8/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Sam S.

    Verified purchase

    Reviewed 4/27/26, United States.

    I thought the phone case would be the same quality as the clear case i’ve gotten before for a different phone, not sure if that was my fault on my part for not checking but that isn’t even the problem. Unfortunately I didn’t even get the screen protector with the package, and i’m almost sure it’s not coming in a separate package because I wasn’t notified about it + it says on the box that the case is supposed to come along with the screen protector. I tried to message for help with my package, I stated my problem and sent pictures of proof this morning but now it’s 9pm and I haven’t received any form of answer. I’m not sure how long it usually takes to receive a reply but I don’t know if anything will be done about it

    Condition

    Excellent

    Purchased

    4/22/26

  • Gertrude P.

    Verified purchase

    Reviewed 3/1/26, United States.

    Excellent

    Condition

    Excellent

    Purchased

    2/16/26

  • Richard G.

    Verified purchase

    Reviewed 2/1/26, United States.

    Everything worked well. It was easy to transfer everything from old to new phone.

    Condition

    Excellent

    Purchased

    1/19/26

  • Erica A.

    Verified purchase

    Reviewed 5/26/25, United States.

    I wish it came with a protector for the lenses and in other colors, but the case is fine, I like that it’s thin and with just a little bit of design to it

    Condition

    Excellent

    Purchased

    5/10/25

  • Maurice J.

    Verified purchase

    Reviewed 7/25/24, United States.

    Very good and comfortable case for an iPhone 12

    Condition

    Excellent

    Purchased

    7/22/24

  • Amanda H.

    Verified purchase

    Reviewed 5/5/23, United States.

    Had this laptop for 2 years exactly and it's still going strong! it's probably the best mac i've owned and the first one i bought used/refurbished. So I hope that speaks to this sellers skills! Very happy with my purchase. Would buy from this seller again heart

    Condition

    Excellent

    Purchased

    5/6/21

  • Kiana H.

    Verified purchase

    Reviewed 4/26/26, United States.

    Perfect fit

    Condition

    Excellent

    Purchased

    4/16/26

  • Kristy B.

    Verified purchase

    Reviewed 3/2/26, United States.

    The battery was not as promised and I will need to either return it for a replacement and be without a phone for 7 days or pay for the replacement myself. They will not refund me $99 for the replacement battery I will need.

    Condition

    Excellent

    Purchased

    2/10/26

  • Brian B.

    Verified purchase

    Reviewed 1/29/26, United States.

    It was great and the iPhone is even better. Thank you

    Condition

    Excellent

    Purchased

    1/11/26

  • Claucio O.

    Verified purchase

    Reviewed 1/25/26, United States.

    Arrived on time, exactly as advertised. Perfect

    Condition

    Excellent

    Purchased

    1/13/26

37 products