The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

862 verified reviews

Rating details

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Shipping

    4.6/5

  • Accessories

    4.8/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Darvis T.

    Verified purchase

    Reviewed 11/9/25, United States.

    Ok, the case is good but I messed up with the screen cover. Everything arrived in perfect shape. I am very happy with the new phone. Thank you 🙏

    Condition

    Excellent

    Purchased

    10/29/25

  • Cindy A.

    Verified purchase

    Reviewed 8/18/25, United States.

    works great! Great company to work with. Thank you for providing excellent products. Will buy from Back Market again

    Condition

    Excellent

    Purchased

    8/1/25

  • Ephraim F.

    Verified purchase

    Reviewed 4/16/26, United States.

    I couldn’t tell in the pictures that it says back market in huge lettering and I just think that’s so ugly and cheap. I wouldn’t have ordered it had I known that. And it’s pretty slim/flimsy. I ordered a higher quality one for the same price elsewhere.

    Condition

    Excellent

    Purchased

    3/17/26

  • Eugene S.

    Verified purchase

    Reviewed 4/5/26, United States.

    It fit fine but I needed a cover on the power charging slot. I work outside and it gets filled with sawdust and dirt. So I had to get a different one with a cover for the charging slot.

    Condition

    Excellent

    Purchased

    3/23/26

  • William L.

    Verified purchase

    Reviewed 10/27/25, United States.

    Excellent. My new, used phone arrived on schedule, was in excellent condition, and set-up was very easy.

    Condition

    Excellent

    Purchased

    10/15/25

  • Brian S.

    Verified purchase

    Reviewed 10/22/25, United States.

    All fine. I do think this had a fold over the screen but that is partly on me. The car itself is great.

    Condition

    Excellent

    Purchased

    10/1/25

  • Joyce P.

    Verified purchase

    Reviewed 10/16/25, United States.

    It was delivered early. Looks good. Phone looks great not sure about the working condition because it is a gift for my child. And she has not seen it.

    Condition

    Excellent

    Purchased

    9/12/25

  • Richard V.

    Verified purchase

    Reviewed 9/10/25, United States.

    Great texture. Came in after the phone but no big deal (different company). Fit and finish is excellent.

    Condition

    Excellent

    Purchased

    8/22/25

  • Cynthia K.

    Verified purchase

    Reviewed 1/23/25, United States.

    I was referred to Back Market from my son as he bought his laptop there. My purchase was easy and quick and I received my iPhone 4 days earlier than expected. I am very pleased with the phone and was happy to know there was a 30 day full refund policy. I will not be utilizing that policy but was comforted knowing it was there.

    Condition

    Excellent

    Purchased

    12/28/24

  • Christopher B.

    Verified purchase

    Reviewed 12/31/25, United States.

    Fits the phone fine. The case is hard plastic and can easily slip from your hand. Protective screen will likely only protect from scratches. I doubt either the case or the screen would protect the phone from a drop. Will likely replace with an Otterbox or similar.

    Condition

    Excellent

    Purchased

    12/8/25

37 products