The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

862 verified reviews

Rating details

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Shipping

    4.6/5

  • Accessories

    4.8/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Andrew M.

    Verified purchase

    Reviewed 12/4/25, United States.

    It’s generally good, but its battery life is at 76% only. I expected the refurbishment to have taken care of the battery health as well.

    Back Market Case iPhone 12 mini and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    11/16/25

  • Peter H.

    Verified purchase

    Reviewed 12/1/25, United States.

    The case for my refurbished iphone 13 mini was delivered a day after the phone itself. The protective sheet attached easily to the phone, and the case fit perfectly. The case is durable.

    Back Market Case iPhone 13 mini and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    11/21/25

  • Angela P.

    Verified purchase

    Reviewed 8/17/25, United States.

    I purchased this phone for my daughter and it works flawlessly so glad I gave backmarket a chance...and saved a lot of money in doing so! I will purchase mine and my husband next phone from them as well..very pleased with this purchase

    Back Market Case iPhone 14 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    8/1/25

  • Gordon S.

    Verified purchase

    Reviewed 7/20/25, United States.

    Better than anticipated but was not surprised since I have purchased other products from you in the past. You have not disappointed me yet!! Thank you much for your outstanding products and superb service.

    Back Market Case iPhone 13 and protective screen - Plastic - Black - Big Arrow

    Condition

    Excellent

    Purchased

    7/8/25

  • Kim M.

    Verified purchase

    Reviewed 6/8/25, United States.

    The phone arrived on time & in pretty perfect condition - 2 weeks in & no issues whatsoever! I was really needing to upgrade my camera & this quality is a big step up for me, even with replacement parts. Even the battery life will last me all day on a busy day, 10/10 would purchase again!

    Back Market Case iPhone 14 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    5/21/25

  • John C.

    Verified purchase

    Reviewed 8/25/25, United States.

    There was no indication on the website that showed the battery heath. I was very disappointed to find that it has only 80% capacity. I like the phone itself. It's the phone that I wanted and they are not easy to find in excellent condition. I will now have to consider purchasing a new battery in the near future. I was saving over $200 buy not buying the new iphone 16E. Now I will have to spend $80 on a new battery from apple.

    Back Market Case iPhone 13 mini and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    8/11/25

  • Marie K.

    Verified purchase

    Reviewed 3/30/25, United States.

    It’s just what i needed and so glad it was offered when I ordered the macbook because my last macbook was destroyed by moisture condensation after owning it for only six months. The sleeve helps me protect my current macbook from getting damaged by condensation moisture living here near the Pacific coast there is much more moisture in the air!

    Back Market Sleeve 12/13/14-inch - Soft Polyester Fleece / 100% Recycled Nylon - Black

    Condition

    Excellent

    Purchased

    3/12/25

  • Larry B.

    Verified purchase

    Reviewed 7/25/25, United States.

    This case is good material, easy to install, and protects as advertised. But..it is so smooth and slick that I couldn't get good grip on it. Therefore, I chose to order the Back Market case with the black wave which is more easy to grip.

    Back Market Back Market Case for iPhone 15 Pro Max and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    6/23/25

  • Mary B.

    Verified purchase

    Reviewed 3/24/26, United States.

    The phone looked brand new. My husband was very pleased with it--he doesn't like lots of apps and a "loaded" phone--so this was perfect for him. Thank you.

    Back Market Case iPhone 7/8/SE 2020/2022 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    3/7/26

  • Stephen C.

    Verified purchase

    Reviewed 3/4/26, United States.

    I received the phone in a few days in excellent condition. It came in a box, protected and clean. Sim swap went well and I’m back in business!!

    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    2/15/26

37 products