The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

866 verified reviews

Rating details

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Shipping

    4.6/5

  • Accessories

    4.8/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Kathryn paige B.

    Verified purchase

    Reviewed 1/8/26, United States.

    Has gone very well. I have ordered from you in the past and have always gotten excellent phones and the process is simple - thanks again!

    Condition

    Excellent

    Purchased

    12/31/25

  • Lauren G.

    Verified purchase

    Reviewed 12/2/25, United States.

    A loose fit for the 12 inch, but leaves room for some other small things like a pad of paper or my small adapter.

    Condition

    Excellent

    Purchased

    11/17/25

  • Sonia J.

    Verified purchase

    Reviewed 8/11/25, United States.

    Device is as advertised and have not had any issues. I was apprehensive about ordering a refurbished phone but so far I'm glad I did. Will definitely consider ordering refurbished phone from this website before purchasing a new one.

    Condition

    Excellent

    Purchased

    7/24/25

  • Jon robert H.

    Verified purchase

    Reviewed 4/1/26, United States.

    Big savings over getting from the phone place new. I was able to get a really nice phone with lots of memory for a great price. I tend to keep my phones a long time and am happy to have found Back Market for tech needs

    Condition

    Excellent

    Purchased

    3/19/26

  • Jane B.

    Verified purchase

    Reviewed 3/15/26, United States.

    This is the fourth time, I think, that I have purchased a device from Back Market. This phone came in perfect condition, promptly, as I expected. Obviously, I am very satisfied with the service I get from this company.

    Condition

    Excellent

    Purchased

    3/3/26

  • Chyim V.

    Verified purchase

    Reviewed 5/6/26, United States.

    The case fits great, looks good, and works well. It delivered in perfect condition. It guards the camera well. The screen protector came clean and was easy to apply with no imperfections. Good quality case for cheap with the phone.

    Condition

    Excellent

    Purchased

    4/22/26

  • Agatha P.

    Verified purchase

    Reviewed 6/29/24, United States.

    The arrival was sooner than was expected and am grateful for that in my postal box. Reside in a 12 story, 242 unit building where theft is prevalent. Here’s to an already successful relationship over the years. I check this app first for all my electronic needs. Not disappointed.

    Condition

    Excellent

    Purchased

    6/26/24

  • Michael K.

    Verified purchase

    Reviewed 4/19/26, United States.

    Fits perfectly.

    Condition

    Excellent

    Purchased

    4/4/26

  • Bruce R.

    Verified purchase

    Reviewed 10/6/25, United States.

    Shipped separately from the phone. The package was maybe a day or behind the phone. They were easy to set up. This company is an excellent alternative to the "sing up and get free" model. I could not participate in that anymore. So do your self a favor check out Back Market. As long as they out there this where I'll be shopping.

    Condition

    Excellent

    Purchased

    9/20/25

  • Starr B.

    Verified purchase

    Reviewed 5/5/26, United States.

    Case is perfect. Lightweight, sleek, and looks good. The screen protector, however, sucks (which is why only 3 out of 5 stars). We can’t get it to apply at all. We’ve already applied and removed it 3 times and have given up. We’ll order one on Amazon that has proven effective in the past.

    Condition

    Excellent

    Purchased

    4/20/26

38 products