ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,786 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Arthur thomas F.

    Verified purchase

    Reviewed 2/11/24, United States.

    Perfect.

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    1/31/24

  • Ezra M.

    Verified purchase

    Reviewed 11/27/23, United States.

    Very happy with my 11. Still learning short cuts.

    iPhone 11 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/10/23

  • Dylan W.

    Verified purchase

    Reviewed 11/27/23, United States.

    I paid for overnight shipping and the item arrived 3 days later. Customer support was extremely unhelpful and said it was "normal" for it to take that long. I don't know about you guys but here in the USA, overnight means it comes the next day Then when the phone finally arrived, it was locked to T-Mobile instead of being network unlocked as promised. What the fuck. My customer was without a phone for almost a week because of this. I will NEVER shop on Backmarket again. Good luck

    Galaxy S9 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/7/23

  • Caitlin H.

    Verified purchase

    Reviewed 2/7/23, United States.

    I have had this reburbished phone for close to 2 years now, and it's worked perfectly the entire time! You couldn't even tell it was refurbished when I bought it

    Galaxy S9+ 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    4/20/21

  • Ibrahima S.

    Verified purchase

    Reviewed 7/3/25, United States.

    This iPhone is locked so I can’t use it. If you guys can unlocked for me please.

    iPhone 14 Pro Max 128GB - Deep Purple - Locked T-Mobile

    Condition

    Good

    Purchased

    6/27/25

  • Deangelo P.

    Verified purchase

    Reviewed 5/3/24, United States.

    Great shipping

    iPhone 11 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    4/22/24

  • Steve P.

    Verified purchase

    Reviewed 10/1/22, United States.

    I have had the iPhone se2022 for over a month now and really like it. I upgraded from a 6 s. I have it on Tracfone. Now, i mainly use it to stay in contact with my family through social media and as a phone when I am away from home. I don’t use it for gaming so the battery life is great for me. I can usually get two days of a charge. Oh, I forgot to mention that the phone arrived in new condition with a charging cube and cable.

    iPhone SE (2022) 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    7/28/22

  • Devin D.

    Verified purchase

    Reviewed 5/27/22, United States.

    It's basically brand new. Maybe it's just because I transitioned from a barely functioning iPhone 6 to this one from Backmarket, but this is a fantastic product and it works perfectly so far. The battery life is in great shape, cosmetically it looks like it came straigfht from the factory, and everything on the user interface i just as lightning-fast as you would expect for a new phone, but at a much lower price. They were very communicative about the order status as well. 10/10 would buy from these guys again.

    iPhone 12 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    5/14/22

  • Stephen W.

    Verified purchase

    Reviewed 10/20/21, United States.

    loving this phone and this purchase. glad i upped to s-class samsung model and finally went with the smaller format S10e. and with 6 gig ram and 128 gig memory, this is a fabulous buy. my thanks to THE PHONE STORE for their refurbishing. backmarket.com is a wonderful source for refurb'd phones etc. i need no other.

    Galaxy S10e 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/6/21

  • Sabrina S.

    Verified purchase

    Reviewed 3/19/20, United States.

    I was quiet skeptical of this site and buying refurbished but I couldn’t be happier! Bought a iPhone 8 Plus in good condition it arrive early and literally looks brand new! Works awesome slipped my SIM card in uploaded my info everything works perfectly!!! I’m back for a second purchase!

    iPhone 8 Plus 64GB - Gold - Locked AT&T

    Condition

    Excellent

    Purchased

    3/13/20

50 products