ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,785 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Ireoluwa A.

    Verified purchase

    Reviewed 3/2/25, United States.

    Controller came in a different color, but asides that it’s been pretty good

    PlayStation 5 1000GB - White

    Condition

    Good

    Purchased

    2/12/25

  • Shanise M.

    Verified purchase

    Reviewed 2/2/25, United States.

    It’s pretty cool and I love it. Awesome to grab this good quality console!

    PlayStation 5 825GB - White

    Condition

    Good

    Purchased

    1/17/25

  • Israel P.

    Verified purchase

    Reviewed 2/28/24, United States.

    this is my third time buying something off of backmarket and this was my worst order so far all the other times was great. but this time i got the wrong color phone and the sides are all banged up. I don’t wanna go through the hassle of returning it then waiting to get the right color so im just keeping the one i got

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    2/24/24

  • Genie A.

    Verified purchase

    Reviewed 6/6/22, United States.

    I am very happy with my refurbished Galaxy S9! The product was exactly as described and customer service has been great! Also, Back Market has the absolutely best explanations of some complicated (at least to me!) tech stuff that I have ever found! So thank you! Will definitely buy from Back Market again!

    Galaxy S9 64GB - Lilac Purple - Unlocked

    Condition

    Excellent

    Purchased

    5/22/22

  • Carol a Q.

    Verified purchase

    Reviewed 11/8/23, United States.

    I am not happy with the phone.. especially with the raspy and too low volume of it. I bought it to supplement my iPhone 14 to listen to audiobooks. That has not worked out very well. Brought it to a repair shop…. they could not correct the issue.

    iPhone 8 Plus 64GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    10/20/23

  • Derek G.

    Verified purchase

    Reviewed 5/14/23, United States.

    This is the 3rs phone I've purchased from BM and I couldn't be more pleased for a 3rd time. Every phone I got before was in "fair condition" and still looked incredible. This pixel 7 pro was in "excellent condition" and man did it look like this thing came straight from the factory. The phone itself is an absolute masterpiece so who wouldn't be happy with it. Overall this company is fantastic. Saw an add on a billboard and I've never looked back.

    Google Pixel 7 Pro 128GB - Black - Locked Verizon

    Condition

    Excellent

    Purchased

    4/28/23

  • Breanna P.

    Verified purchase

    Reviewed 4/30/26, United States.

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB - SSD 128GB

    Condition

    Good

    Purchased

    4/15/26

  • Lori D.

    Verified purchase

    Reviewed 4/8/26, United States.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    4/3/26

  • Raquel P.

    Verified purchase

    Reviewed 1/11/26, United States.

    It dies very quickly. Has more wear than expected… but serves its purpose.

    iPhone X 64GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/27/25

  • Stewart E.

    Verified purchase

    Reviewed 11/9/25, United States.

    everything works great and it was in really good condition. No complaints of any kind so far.

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB - SSD 1000GB

    Condition

    Excellent

    Purchased

    10/27/25

54 products