tigerphones

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

4,711 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.6/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Tara N.

    Verified purchase

    Reviewed 4/8/26, United States.

    I received my phone within just a few days of ordering. BackMarket is such a great company to work with and always does a fantastic job with my orders. The phone was as described and I am very pleased.

    Condition

    Excellent

    Purchased

    3/26/26

  • Gretchen B.

    Verified purchase

    Reviewed 3/3/26, United States.

    This purchase by far exceeded my expectations. There were a couple of tiny scuffs around the edge of the phone. Other than that, the phone is in perfect condition. I could ask for a better phone. When my husband and I are ready to upgrade our phones, we absolutely will be purchasing our upgrades from back market. The shipping was quick and I was kept updated on an changes to my order and shipping

    Condition

    Fair

    Purchased

    2/24/26

  • Izzy S.

    Verified purchase

    Reviewed 2/21/26, United States.

    Unlocked as advertised. Condition is way better then fair. First time buying with back market and the seller, I'm highly impressed and satisfied. Will definitely be looking to buy from this seller in the near future.

    Condition

    Fair

    Purchased

    2/19/26

  • Charles F.

    Verified purchase

    Reviewed 2/16/26, United States.

    Phone listed as fair but it’s the closest thing to new I’ve seen. I love it came faster than originally promised. In fact the phone came two days before the case I ordered on Amazon. Excellent purchase.

    Condition

    Fair

    Purchased

    2/5/26

  • Vinicius T.

    Verified purchase

    Reviewed 12/7/25, United States.

    I was a little affraid of buying a refurbished phone but this iPhone 16 Pro Max looks like new! Thanks Back Market!

    Condition

    Fair

    Purchased

    11/21/25

  • Jon Z.

    Verified purchase

    Reviewed 7/17/25, United States.

    I clicked on 4 out of 5. I didn't click on 5 because I am not a website power user and I know even less about buying a cell phone. So I was clicking around in a befuddled state only due to my own shortcomings. I feel bad that I can't honestly give a 5. The website and information was plentiful and spot on. The emails that I received at every step of the way, with a pinch of humor, were very nice. I was kept aware of everything. Including to "be ready today" because my delivery was expected...and was made. The phone itself is perfect. It is claimed that it has been refurbished. They may be not telling the truth. It seems like it is Brand NEW! I will definitely use Back Market again when the need hopefully rises for my growing business. Then I will be able to give a full 5 smiley face review since I will know what I am doing!

    Condition

    Fair

    Purchased

    6/13/25

  • Dan M.

    Verified purchase

    Reviewed 5/5/25, United States.

    My experience with Back Market has been tremendously positive. This phone was the 4th item I've purchased refurbished from Back Market. The iPhone 15 quality is certainly better than the iPhone 12 I traded in. One downside is the phone has crashed a few times while in Portrait mode in the camera app. The OS froze then the screen went fuzzy. I had to manually reboot the phone a couple of times. On the 12 it would sometimes lag in Portrait mode but this was a first. I'll keep an eye on it.

    Condition

    Premium

    Purchased

    4/21/25

  • Nicolas A.

    Verified purchase

    Reviewed 10/4/24, United States.

    First time I am buying a refurbished phone, and I could not be more pleased with the product! There is a slight gouge on the phone frame, but doesn't show through my case so no biggie. Helped me save a few hundred $$ instead of buying straight from Apple, so I will absolutely be recommending this to my friends and family!!

    Condition

    Excellent

    Purchased

    9/30/24

  • Joshua D.

    Verified purchase

    Reviewed 3/18/26, United States.

    Phone had 2 barely noticeable scratches on the screen, original screen, 87% battery health. Amazing experience all around, genuinely couldn’t ask for better. Coming from a very cracked and broken 11, this phone is amazing.

    Condition

    Fair

    Purchased

    3/15/26

  • Chrissi D.

    Verified purchase

    Reviewed 11/12/24, United States.

    When my husbands iPhone stopped working it was not a big stressful deal , last year I bought a refurbished iPhone 12 mini from Backmarket , it’s still working great ! I went online found the ones I thought he would like , let him pick & Done !! Great price , fast shipping!! Thanks 😊

    Condition

    Excellent

    Purchased

    9/19/24

65 products