TopTech LLC

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

477 verified reviews

Rating details

  • Battery

    4.6/5

  • Lens & Camera

    4.9/5

  • Shipping

    4.6/5

  • Accessories

    4.9/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Brett U.

    Verified purchase

    Reviewed 12/12/25, United States.

    We just received and opened this device, but I have some concerns based on my initial inspection. Our previous 2022 MacBook Air developed a cracked screen bezel during normal use by a Physical Therapist who has an excellent track record with laptop care, so I’m already a bit cautious. With this newly received 2022 Air, I noticed a small piece of metal protruding from the left screen hinge area on the back/underside of the laptop (I have video documentation). I attempted to remove it, but couldn’t access it. When we opened the laptop, there was a noticeable catch in the screen followed by a small clicking sound. After closing the laptop and rechecking the hinge, the metal piece was no longer visible. My concern now is that the metal piece may be loose inside the device and could potentially cause damage if it becomes lodged elsewhere. The good news is that I do not hear any rattling or feel any more clicking while opening and shutting the laptop. My true hope is that this metal piece just broke off and is in the room with me - not inside the laptop. We chose to purchase through Back Market this time after a poor support experience with a previous seller, and I’m hoping for guidance on the best next step. Would you recommend returning the device now to avoid potential internal damage, or is it reasonable to continue using it and monitor for issues? If someone from Back Market could weigh in, I’d greatly appreciate it. I’m happy to provide the inspection videos and any additional details via email if needed. Thank you!

    MacBook Air (2022) 13-inch - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display

    Condition

    Premium

    Purchased

    11/30/25

  • Daresa G.

    Verified purchase

    Reviewed 2/18/26, United States.

    The MacBook arrived in premium condition as advertised. It could have passed for brand new open box. After much research the 2020 MacBook price on Back Market was the best deal . This was an upgrade from a 2010 Macbook and the technology surpassed my expectations. I recommend Back Market to my family and closest friends.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - Standard display

    Condition

    Premium

    Purchased

    1/29/26

  • Marco T.

    Verified purchase

    Reviewed 4/5/24, United States.

    It's 2024 and Back Market is still the top market. If you're looking for a sign to press confirm, THIS IS IT. I ordered my macbook in a fair condition, but it arrived looking excellet. The shipping process was very quick and effective. Even when I had an issue, they quickly resolved the problem. 10/10 would recommend.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - Standard display

    Condition

    Good

    Purchased

    4/3/24

  • Liam M.

    Verified purchase

    Reviewed 1/29/25, United States.

    Hey! So my MacBook Air I got to use for online classes! I’ve had no issues! Is really fast and loads everything I need to do my school work with. Thank you for making the devices affordable and efficient!

    MacBook Air Retina 13-inch (2018) - Core i5 - 8GB - SSD 256GB

    Condition

    Fair

    Purchased

    1/12/25

  • Teegan V.

    Verified purchase

    Reviewed 1/20/25, United States.

    I was skeptical about buying refurbished items as I had a bad experience a few years ago(not from back market though), but I have to say everything works great! I got excellent condition and it literally came as if it’s new out of the box. The charger was a bit dirty so I had to wipe it down, and the only thing bad about the computer is it dies rather quickly and it can be slow to load at times. Other than that I love it! Would recommend.

    MacBook Air Retina 13-inch (2018) - Core i5 - 8GB - SSD 256GB

    Condition

    Excellent

    Purchased

    1/8/25

  • Dickson L.

    Verified purchase

    Reviewed 1/29/24, United States.

    I purchased this MacBook Pro for a Veteran’s family. He is overcoming some trauma and has two teenage children, one of whom has Chikdhood Arthritis. They are precocious and driven toward the sciences. They are doing extraordinary projects using multimedia. The MacBook Pro was a perfect choice. The smile on their faces was incredible. Thank you for making these young people’s lives a celebration of life. The refurbishment made all of this possible. Well done!

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Excellent

    Purchased

    1/9/24

  • Amber R.

    Verified purchase

    Reviewed 10/18/23, United States.

    The laptop arrived today and I couldn’t be happier!! I was a bit apprehensive since I’ve never purchased a MacBook refurbished before, but I can say that this MacBook Pro is perfect!! There is not a single flaw and I’ve checked the specs and everything matches up to the description!! I am so glad I looked for a refurbished model before spending over double the price on a brand new one! With a 16gb ram its super fast and works great! Thanks for the amazing computer!!

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB

    Condition

    Excellent

    Purchased

    10/15/23

  • Joshua aubrey S.

    Verified purchase

    Reviewed 3/4/26, United States.

    I’m satisfied with my MacBook.

    MacBook Pro Retina 13-inch (2018) - Core i5 - 8GB - SSD 512GB

    Condition

    Good

    Purchased

    2/18/26

  • Giles A.

    Verified purchase

    Reviewed 8/20/25, United States.

    the unit was in immaculate condition... battery was 100%... up and running in next to no time thanks to Apple Migration Assistant... so far everything is as BackMarket promised (my trade-in is pending so we will see how that goes)

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 512GB - Standard display

    Condition

    Premium

    Purchased

    8/2/25

  • April R.

    Verified purchase

    Reviewed 1/7/26, United States.

    It works well. It does get warm and the fan turns on, but I believe that's normal. My last MacBook (the one that died and is what got me in this mess in the first place!) never got warm, and the fan never came on... Which was probably a sign of the inevitable demise of my computer. My new one is serving me well for work and personal use. *The picture I provided is with the protective cover on.

    MacBook Pro Retina 13-inch (2020) - Core i5 - 32GB - SSD 512GB

    Condition

    Excellent

    Purchased

    12/19/25

17 products