TurtleScreen

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

241 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • Timothy K.

    Verified purchase

    Reviewed 8/22/24, United States.

    When the phone arrived, I unboxed it and immediately noticed that the back panel was completely unsecured and very loose, as shown in the photos I’ve provided. Additionally, there were fingerprints under the cameras and even a glass shard beneath the camera on the lower part of the phone. This is just disappointing. I won't be ordering from Black Market again—this is the second phone I've had to return due to poor quality control.

    Galaxy S21 Ultra 5G 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/20/24

  • David Y.

    Verified purchase

    Reviewed 4/21/24, United States.

    Back piece to my phone is coming completely off and had to use a rubber to hold it together. I drive trucks over the road and don't have the time to be without a phone. Can't get ahold of anyone to talk to so I'm leaving this review.

    Galaxy Note20 Ultra 512GB - Black - Unlocked

    Condition

    Good

    Purchased

    4/6/24

  • Tineke B.

    Verified purchase

    Reviewed 7/2/23, United States.

    The phone's condition was as if I purchase it brand new...very immaculate. I am well pleased with my purchase

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    6/21/23

  • Jessyca K.

    Verified purchase

    Reviewed 6/8/23, United States.

    It was a bit of a rough road with the first phone I ordered having a defunct SIM reader, but I'm happy with with the return process and the communication I received from BackMarket. So far, the new phone looks good. Thanks, BackMarket!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    6/1/23

  • Brandon A.

    Verified purchase

    Reviewed 12/8/25, United States.

    iPhone 14 Pro 256GB - Gold - Unlocked

    Condition

    Good

    Purchased

    11/26/25

  • Steven H.

    Verified purchase

    Reviewed 4/11/25, United States.

    provided item as advertised on time

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    3/24/25

  • Mostapha Z.

    Verified purchase

    Reviewed 12/1/24, United States.

    good

    Galaxy S21 Ultra 5G 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/28/24

  • Angie A.

    Verified purchase

    Reviewed 5/20/24, United States.

    I've very upset and disappointed I received and empty box for $300 dollars..Been trying to receive a refund they told me to send my ID proof of address and I have done so and now they want ev3n respond to my emails..I do not Recommend buy anything from this

    Galaxy S21 Ultra 5G 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    4/25/24

  • Josefina L.

    Verified purchase

    Reviewed 9/27/23, United States.

    I bought the iPhone in excellent condition and it has scratches on the camera and the battery life is 92%

    iPhone 13 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    9/15/23

  • Cristopher C.

    Verified purchase

    Reviewed 6/23/23, United States.

    perfect conditions even tho is my first time buying on this page im really happy with the conditions of the phone

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/9/23

19 products