UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,128 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Unirah S.

    Verified purchase

    Reviewed 8/7/25, United States.

    For an old phone from 2016, I’m amazed how they are able to keep these so clean and in optimally running performance. It came as a surprise, and they surely blew it out of the park. Bought a brand new one in perfect condition and boy…….we’re my hands up! ✋🏽😄🤚🏽 It was perfect!

    iPhone 7 32GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/3/25

  • Kori N.

    Verified purchase

    Reviewed 6/26/25, United States.

    Awesome service ! Came in the mail quickly, everything packages great. Works perfectly . Mint condition. Love the case u got with it , Backup emails were a huge life saver with links to help me set up my new phone . Back market is awesome . 🏆

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    6/9/25

  • Chris S.

    Verified purchase

    Reviewed 12/7/25, United States.

    Purchased for my early teen who has a habit of destroying her phones. I knew it wasn’t new but, honestly, I was a bit surprised at how dirty it was when it arrived. It looked like they just took off the old phone case and mailed it straight over. The screen was dirty and there was a ring of crust/junk/body oil around the camera lens. Still better than paying full price.

    iPhone XR 64GB - Black - Locked Verizon

    Condition

    Good

    Purchased

    11/23/25

  • Michelle P.

    Verified purchase

    Reviewed 8/17/25, United States.

    It showed up a day sooner than I thought, worked as it should, and was in better condition than I thought since I ordered the cheapest option which was Fair. Will definitely be using Backmarket again in the future if I need another device. :)

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    8/5/25

  • Cynthia T.

    Verified purchase

    Reviewed 10/23/24, United States.

    Thus iPhone SE (1st generation, 2016) is an older model, but the smallest iPhone you can get, which is what I wanted, and that’s what I was replacing. This iPhone SE from Backmarket was in great shape and works perfectly. It’s the third iPhone I’ve purchased from Backmarket, and I’ve been satisfied every time.

    iPhone SE (2016) 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    10/10/24

  • Dorothy S.

    Verified purchase

    Reviewed 2/25/24, United States.

    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.

    iPhone 7 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    2/8/24

  • Aminat S.

    Verified purchase

    Reviewed 8/20/25, United States.

    I'm loving and enjoying my device. It came in on time and also in great condition 💕

    Galaxy A50 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/4/25

  • Chris S.

    Verified purchase

    Reviewed 4/20/26, United States.

    Phone works great. Able to transfer data from previous phone without any problems. No marks on case. No marks on glass. No marks on camera.

    iPhone 8 256GB - Space Gray - Locked AT&T

    Condition

    Fair

    Purchased

    4/8/26

  • Andrea H.

    Verified purchase

    Reviewed 2/17/26, United States.

    The phone arrived in great shape and transferred my data over with no problems. However, my order was delayed for quite some time, with very little explanation. Email support was okay, but a phone number to call would have been preferred.

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    1/28/26

  • Rick B.

    Verified purchase

    Reviewed 12/21/25, United States.

    Works very well. Apple techs at a “Genius Bar” successfully transferred everything from my old phone to my new one. Thanks!

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    12/11/25

40 products