Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,699 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Carisa K.

    Verified purchase

    Reviewed 10/18/24, United States.

    The phone came on time even though I didn't expect it to since it was coming from Florida. I ordered a fair phone and it looks brand new. So far the phone is working as it should and honestly has no major scratches or anything on the phone. I would buy from this company again without issues.

    Condition

    Fair

    Purchased

    10/12/24

  • Joshua J.

    Verified purchase

    Reviewed 10/8/24, United States.

    I was exporting this phone to another country, and I have received it exactly one month later. I selected the good condition, and I ended up receiving a really clean phone on the outside.My only problem was that the bottom left speaker isn't working.

    Condition

    Good

    Purchased

    9/8/24

  • Daniel R.

    Verified purchase

    Reviewed 3/8/24, United States.

    I didn't open package. I was already intrigued by the refurbished knowledge put out by your team. However, not knowing what customizing my I phone entailed, I returned phone for one in better cosmetic condition. I understand that both fair, good and excellent will all work the same. I just figured for a few more dollars I would get one that looks good too.

    Condition

    Fair

    Purchased

    2/27/24

  • David S.

    Verified purchase

    Reviewed 12/10/23, United States.

    Very happy with the phone. I highly recommend Back Market for any phone purchase. I replaced my Google Pixel 5 after my battery overheated and eventually overtime didn't hold a charge. It was my fault for changing it on a hot car dashboard one to many times. I will be more careful with my new one. Just happy to have a good working phone and being somewhat environmentally conscious about it. Thank you Back Market for a good quality replacement at an affordable price!

    Condition

    Excellent

    Purchased

    11/24/23

  • Katherine M.

    Verified purchase

    Reviewed 5/8/25, United States.

    As a first-time customer, I was really pleased with the buying/trade-in experience. My order came quickly and was in excellent condition. The trade-in amount was very fair, and I had the money showing in my account within a week of my old phone being received by Back Market. A no-hassle, fair transaction all around. Will definitely be working with them again!

    Condition

    Excellent

    Purchased

    4/10/25

  • Oneil B.

    Verified purchase

    Reviewed 4/21/25, United States.

    The item arrived on time and however I did ordered it for my daughter and she loved it, so as long as she's happy I'm happy, thanks once again guys...and I'll definitely recommended you guys to others...

    Condition

    Good

    Purchased

    4/8/25

  • Kristine A.

    Verified purchase

    Reviewed 3/10/25, United States.

    It was in great physical condition ,like new. And it arrived with partial battery power. I had forgotten to order a screen protector, so that may be a prompt when the purchase is being finalized to add a screen protector. I had some trouble with moving my data to new phone as my old one was DEAD ! As well it took a few resets to get my apple watch connected thoroughly but it finally is working. Not sure what the problem was.

    Condition

    Good

    Purchased

    2/22/25

  • Theresa P.

    Verified purchase

    Reviewed 1/24/25, United States.

    My experience was awesome! The phone doesn't even look used at all, no scratches or dings at all. I bought a SIM kit from Wal-Mart called Tractfone and switched phones, just like that. I will definitely use Back market again.

    Condition

    Excellent

    Purchased

    1/14/25

  • Amanda J.

    Verified purchase

    Reviewed 12/9/24, United States.

    awesome sauce everywhere...lol my daughter was elated to say thr least she never saw it coming but God bless her she deserved it❣️ Thank thank you guys for not only doing great work but making it possible for these kinds of things to happen..I truly mean it thank you all💝 stay safe and take care dear

    Condition

    Good

    Purchased

    11/23/24

  • Quincy B.

    Verified purchase

    Reviewed 12/2/24, United States.

    It’s only been a couple of days with this phone and it is amazing I got this phone in “excellent condition” and it looked literally brand new the phone had ZERO scratches and the capacity was on 100% I got this phone for Christmas for my brother and he absolutely love it. I totally recommend buying from this seller if this is your first time.

    Condition

    Excellent

    Purchased

    11/26/24

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