Seller reviews, items and info

Approved seller with 3.8/5 Stars ratingTrusted on Back Market for

Overall rating

209 verified reviews

Rating details

  • Battery

    3.7/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.1/5

  • Accessories

    3.9/5

  • Packaging

    4.2/5

  • Overall performance

    3.6/5

  • Appearance

    4/5

Reviews

  • Wendy M.

    Verified purchase

    Reviewed 1/24/22, United States.

    This product was recommended by an employee of You Break It We Fix It. I was going from an Android to an iPhone. They had it for 3 days and couldn’t transfer information from my old to new phone. I don’t like my iPhone.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    12/15/21

  • Sandra B.

    Verified purchase

    Reviewed 1/20/22, United States.

    The touch screen would not work. Returned the phone received a replacement. Have the same exact problem. Now the problem is they will not answer the phone. Needing a shipping label and a full refund for this purchase. Please help. Thank you, Sandra Brown

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    12/29/21

  • Rocio J.

    Verified purchase

    Reviewed 1/18/22, United States.

    I send a email that I was having problems with the phone and they blocked me

    iPhone 11 64GB - White - Unlocked

    Condition

    Good

    Purchased

    12/30/21

  • Mili K.

    Verified purchase

    Reviewed 1/10/22, United States.

    I had problems on this order with the delivery. Apparently FedEx lost my package and the whole time it said deliver but I don’t even know where. I reported it when it happened to FedEx and the seller, it’s been about three weeks since then and I still have no resolution, hopefully I can get the refund or some response. I know is FedEx’s fault but no one has been of any help and in the meantime I’ve lost my money.

    iPhone X 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/20/21

  • Brandi H.

    Verified purchase

    Reviewed 1/8/22, United States.

    Very happy, thanks

    iPhone 11 Pro 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/28/21

  • Erik P.

    Verified purchase

    Reviewed 1/8/22, United States.

    Quality product and a fast easy purchasing experience 👌

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    12/27/21

  • Manal I.

    Verified purchase

    Reviewed 1/7/22, United States.

    Good, amazing easy to set ip

    iPhone XR 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    12/23/21

  • Kyle R.

    Verified purchase

    Reviewed 1/6/22, United States.

    I am writing this is a courtesy as if you’re a legit company trying to make it in an economic times were scanned the Internet fraud is out of control I am retired federal psychologist for the department of justice we change as a consultant did the FCC Gentefied and prosecute fraudulent scams on the Internet. Language your company uses the position that you guys put you in a very risky on the fence position. I am sure or hope you have had your attorney do you a better job protecting yourselves you are liable if you broke or any deal with one of these companies. Before I’ve even received the product I received from here. I received your moneys on the way letter before not after being informed that the product is out of stock. Yes I said the word retired is it allows me to position consulting and changing the problem still at the gym at companies even have a chance. This is being written to you because my research on your company before the purchase with identifying you as a legitimate company I would like for you guys to stay that way you must find a better way you’re on track by asking customers Yes one single company that you represent is a scam fraudulent company your company will be included in prosecution Under conspiracy laws said please take this as a courtesy like all things you get your spot but you’re gonna make it or you’re not company add your king problem solve that It doesn’t matter whether you’re guilty or not if your language get people to make a purchase it does not go to the company broker your company is what gets turned into FCC. Not the refurbish company that’s why the companies that your broker will love to do business with you. Like I said I am at “hired gun expert forensic psychologist here to help all legitimate companies make it and those involved in fraud. Prosecuted I’m in unhappy? Because people look a long time before the next purchase to prevent this problem never allow that but you guys are very cherry situation but you have no control over. I can see that you guys are clearly aware of this problem I’m trying to remedy it. I am letting you guys know you are on the fence and certainly help you find a way to remedy this In the meantime you’ve tied up my money but I was purchasing purchasing a phone with you need your team to sit down and follow through every single scenario as if you were a customer Right now you are not a legitimate company until I receive my money the good news is I believe that you take to heart what I’m telling you you will be later get to that Kevin point your company makes it Currently I’m in the position of customers that have been scammed I am certain you guys must know that I wrote my money went to you. My complaint to the FCC will not be sent five days. My bank is been contacted as I am retained by several companies fraudulent departments. Their practices protect customers and the banks are liable for the money. I suggested team research how the banking industry is managing what they consider a crisis and D and then simply problem solve a way that this does not happen do you any more customers Dr Kyle Ross Systems Psy

    iPhone 11 256GB - Red - Unlocked

    Condition

    Good

    Purchased

    1/1/22

  • Marion Q.

    Verified purchase

    Reviewed 1/2/22, United States.

    I took the phone to T-Mobile to activate and they told me that it was somehow compromised. I sent it back and I'm now waiting for either a replacement or refund.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    12/21/21

  • George F.

    Verified purchase

    Reviewed 1/2/22, United States.

    Happy wife, happy life

    iPhone 8 Plus 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/22/21

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