Wisephone ER

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

811 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Alisha R.

    Verified purchase

    Reviewed 8/18/19, United States.

    5/5, I received my phone much earlier than expected, it only took 3 days to get after placing my order and didn’t upgrade to faster shipping. The phone is in great condition, and already charged! The only physical defect I could see was a light circle worn around the apple logo on the back of the phone from the previous owner’s phone case, which is no big deal because I put a phone case on it anyways so no one could ever tell either way. I really enjoy my product and will be buying from Back Market again when I want to upgrade

    Condition

    Excellent

    Purchased

    8/7/19

  • Randall R.

    Verified purchase

    Reviewed 7/31/19, United States.

    You sure can’t go wrong with Wisephone ER! I ordered on a Friday and had it on the following Monday. I purchased the gold and it has the look of a new phone. Every question was answered promptly and very descr and if I could give them 6 stars I would. Back Market is a awesome venue to get a wonderful refurbished phone. Thank you!

    Condition

    Excellent

    Purchased

    7/12/19

  • Kamily B.

    Verified purchase

    Reviewed 8/8/23, United States.

    it’s working perfectly, but came in wrong color i ordered white and it came on black

    Condition

    Excellent

    Purchased

    8/3/23

  • Jaqueline D.

    Verified purchase

    Reviewed 2/24/23, United States.

    Well, the phone works and charges fine. However I purchased phone in “excellent” condition, but that was not the case. The phone is super beat up. Scratches all over and some type of stains that cannot be removed all over the back part of the phone along with many visible scratches on screen.

    Condition

    Excellent

    Purchased

    2/9/23

  • Lily G.

    Verified purchase

    Reviewed 3/5/26, United States.

    Condition

    Fair

    Purchased

    2/4/26

  • Julien W.

    Verified purchase

    Reviewed 12/15/22, United States.

    Delivery was quick, came earlier than anticipated. Condition was fair, as advertised, but has a few more scratches and dings than I expected. Works perfectly despite its used appearance.

    Condition

    Fair

    Purchased

    12/11/22

  • Andrew D.

    Verified purchase

    Reviewed 7/23/22, United States.

    Mac mini looked like it got dropped down a flight of stairs Dust coming out of rear vent. Hard drive failed two days after receiving it. Back market refused to send me a new drive so I left this review. I do t recommend buying from this seller. Bad communication, defective products.

    Condition

    Good

    Purchased

    6/25/22

  • Kat M.

    Verified purchase

    Reviewed 9/20/21, United States.

    I was apprehensive about buying a phone like this. BUT I have to say the experience was amazingly easy! I picked my phone out. Being able to see the exact phone I was buying - with the added magnification ability. I could see exactly what I was buying. Back Market is transparent about what is being sold. The 'checkpoints' are a reassurance. Buyer knows the condition of desired item and whether it's been previously damaged. My phone is excellent! I love it. Will highly recommend and be returning for more

    Condition

    Excellent

    Purchased

    9/7/21

  • Martin L.

    Verified purchase

    Reviewed 6/15/21, United States.

    Everything was perfect! Delivery on time and a very good product! The only thing is that I asked for silver and you sent me a white one...but my doughter love it anyway. Many thanks! B. Regards. Martin

    Condition

    Good

    Purchased

    6/1/21

  • Robert M.

    Verified purchase

    Reviewed 6/25/20, United States.

    Great product in mint condition. Had a little trouble with the aftermarket charger cord supplied with phone. The connector did not want to make a good contact with the phone receptacle for charging. Switched to an Apple connector and charger and everything worked OK. I have had this problem before with aftermarket chargers. I am pleased with the purchase.

    Condition

    Excellent

    Purchased

    6/19/20

179 products