Everything as far as delivery and packaging was great. The one thing that was not great was I wished it was cleared of all previous data, since it was not brought back to factory setting, it took me a bit of time, to find out how to do it. I did finally get the help I needed to clear all data, but it will not let me add my name to MY ipod, it automatically put it under my husband's ipod name. Other than that, ipod works great and I'm very happy with it.

well, it certainly serves the purpose i intended for it, but i have to admit...i am disappointed that i expected something that was in "excellent" condition and it arrived to me, scratched on the screen in a way that is impossible to overlook. the massive scratching on the back is to be expected and can be covered with a sticker...so no worries. the iPod works and that's the most important part. i would just suggest that if something is labeled "excellent" that it does not show up to the customer in "poor" to "fair" condition.

Item was in great shape as described & works good so far!