Sonos One (Gen 2) speakers - White

This is only the second thing I've ordered from Black Market. The first was a MacBook Air. I am thrilled with both experiences. Delivery is super quick and I love the short messages that keep you informed all along the way. The quality is fantastic, why would I buy electronics anywhere else???

Received product and there are clearly technical problems with the sound. Bass sounds TERRIBLE. I already have a sonos and its clear the product is being sold as a faulty one.