43 verified reviews in the last 24 months.
Jamie B.
Purchased on November 16, 2024
Verified purchaseShipping was very quick and arrived early than expected. The outward appearance is in excellent condition and looks brand new. Performance at first was pretty good but it improved as I updated drivers. My only "bad" is the charging cord doesn't power the laptop if I'm using it, but that's minor. I did not contact the seller as it was an easy thing to fix on my end. All in all, I'm happy with this purchase.
Condition
Excellent
Reviewed in the United States on December 2, 2024
Clare F.
Purchased on July 9, 2023
Verified purchaseI never bought a refurbished computer before but it was a really good experience. I picked the one I want, it was here in a week... maybe less... and it works great. Like new... so far. I haven't spent much time on it but so far so good.
Condition
Excellent
Reviewed in the United States on July 26, 2023
Kelly P.
Purchased on December 15, 2023
Verified purchaseMy grandson LOVED his new laptop from Santa. So glad those elves are awesome at refurbishing. And shipping was super fast from the north pole :-) Thanks Back Market!!!
Condition
Excellent
Reviewed in the United States on February 22, 2024
Hannah R.
Purchased on November 24, 2023
Verified purchaseI ordered this in the fair condition and expected it to look rather used. But IMO it looks almost brand new! I’m very pleased with it, setting it up and connecting to Wi-Fi etc. was all very simple. Wonderful laptop for an amazing price!!
Reviewed in the United States on December 10, 2023
Jay M.
Purchased on September 26, 2022
Verified purchaseBoth type-C ports stopped working with video after 11 months. A 2nd monitor connected to a type-C/thunderbolt port showed "no signal" error on screen. Port provided power, but not video signal. I returner laptop to seller for repair. They returned it to me with a video of them testing it (showing it working). However, the C ports still did not work for me, even with 4 different new thunderbolt 3 cables. Seller said no to my second request for repair.
Condition
Fair
Reviewed in the United States on December 5, 2023
David Z.
Purchased on July 26, 2023
Verified purchaseeverything still works to this day as I am typing from this laptop. The only issues are that the plastic in the corner of where it hides the hinge for the screen is loose but still intact and that when I use my laptop in a new wifi and return to the old wifi i have to restart the laptop so it can connect the wifi
Condition
Excellent
Reviewed in the United States on July 5, 2024
Aneudi V.
Purchased on February 24, 2023
Verified purchasestill have this computer no issues. runs cyberpunk without sacrificing of frames and speed, emulating games well, and hadn't had any dips on any new games. recommend getting more memory for the laptop.
Condition
Excellent
Reviewed in the United States on September 22, 2023
Osvaldo O.
Purchased on August 17, 2023
Verified purchaseMy package tooks 1 day more to arrive, and the box was open, the laptop is ok, for the price it is worth it I’m glad with my purchase, the laptop looks brand new and the headphones and mouse, i didn’t unexpected them and arrived them included. I’d like to buy more but i don’t have more money haha
Condition
Excellent
Reviewed in the United States on August 24, 2023
Marcy E.
Purchased on April 4, 2024
Verified purchasereally happy with the laptop but was just surprised by how much wear was on it that wasn't mentioned in the description
Condition
Fair
Reviewed in the United States on April 9, 2024
Kellyann S.
Purchased on November 24, 2023
Verified purchaseThe laptop was in perfect condition. Runs smoothly. Will definitely purchase from this site again as well as recommend!
Condition
Excellent
Reviewed in the United States on March 5, 2024