518 verified reviews in the last 10 years.
Jamie B.
Purchased on November 16, 2024
Verified purchaseShipping was very quick and arrived early than expected. The outward appearance is in excellent condition and looks brand new. Performance at first was pretty good but it improved as I updated drivers. My only "bad" is the charging cord doesn't power the laptop if I'm using it, but that's minor. I did not contact the seller as it was an easy thing to fix on my end. All in all, I'm happy with this purchase.
Condition
Excellent
Reviewed in the United States on December 2, 2024
Aneudi V.
Purchased on February 24, 2023
Verified purchasestill have this computer no issues. runs cyberpunk without sacrificing of frames and speed, emulating games well, and hadn't had any dips on any new games. recommend getting more memory for the laptop.
Condition
Excellent
Reviewed in the United States on September 22, 2023
Hannah R.
Purchased on November 24, 2023
Verified purchaseI ordered this in the fair condition and expected it to look rather used. But IMO it looks almost brand new! I’m very pleased with it, setting it up and connecting to Wi-Fi etc. was all very simple. Wonderful laptop for an amazing price!!
Reviewed in the United States on December 10, 2023
Kelly P.
Purchased on December 15, 2023
Verified purchaseMy grandson LOVED his new laptop from Santa. So glad those elves are awesome at refurbishing. And shipping was super fast from the north pole :-) Thanks Back Market!!!
Condition
Excellent
Reviewed in the United States on February 22, 2024
Julie P.
Purchased on September 30, 2022
Verified purchaseI purchased this laptop for my daughter who is in college at first I was a bit sceptical about buying a refurbished laptop and as well as an ACER. I have always had DELL laptops but the delivery was fast and overall my daughter is extremely happy with Laptop as she can do her all her homework as well as play games. I did get the extended 2 year warranty on Laptop which was a good investment. Overall she is extremely pleased with the speed and ability to load her games.
Condition
Excellent
Reviewed in the United States on October 17, 2022
Osvaldo O.
Purchased on August 17, 2023
Verified purchaseMy package tooks 1 day more to arrive, and the box was open, the laptop is ok, for the price it is worth it I’m glad with my purchase, the laptop looks brand new and the headphones and mouse, i didn’t unexpected them and arrived them included. I’d like to buy more but i don’t have more money haha
Condition
Excellent
Reviewed in the United States on August 24, 2023
Clare F.
Purchased on July 9, 2023
Verified purchaseI never bought a refurbished computer before but it was a really good experience. I picked the one I want, it was here in a week... maybe less... and it works great. Like new... so far. I haven't spent much time on it but so far so good.
Condition
Excellent
Reviewed in the United States on July 26, 2023
David Z.
Purchased on July 26, 2023
Verified purchaseeverything still works to this day as I am typing from this laptop. The only issues are that the plastic in the corner of where it hides the hinge for the screen is loose but still intact and that when I use my laptop in a new wifi and return to the old wifi i have to restart the laptop so it can connect the wifi
Condition
Excellent
Reviewed in the United States on July 5, 2024
Seth L.
Purchased on January 7, 2025
Verified purchaseSpeedy shipping, excellent item just as described. Thanks!
Reviewed in the United States on January 11, 2025
Jane J.
Purchased on May 28, 2025
Verified purchaseI had to return the laptop as the previous owner's account was still active. The laptop had not been wiped and factory reset. Privacy nightmare. That being said the return process was smooth and Backamarket was very helpful. I'm sure this was just a one-off issue and will be ordering from Backmarket again.
Condition
Good
Reviewed in the United States on June 15, 2025