Customer reviews for Acer TravelMate

4.2/5

525 verified purchases in the last 6 months.

  • 100%
  • 73%
  • 13%
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    Lilly V.

    4.6/5

    2 months ago

    I am happy with the refurbished Lenovo, however I am just slowly getting it set-up the way I want it. I tried to install Windows 11 and got a message that this Tablet was not compatible. I also own a Microsoft Office 2019 Pro package and I can't seem to get it installed and Office 365 taken off or uninstalled.
    Lenovo ThinkPad X1 Carbon 5th Gen 14-inch (2020) - Core i7-7600U - 8 GB - SSD 512 GB

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    Matthew B.

    4.2/5

    3 months ago

    When I first received the laptop I did a Windows update and was having problems getting the camera to work. I was on the verge of returning it but decided to do another Windows update, followed by a trip to the HP website, where I was able to find an updated driver that resolved the problem. Now that everything’s working, the computer is more than adequate for my need to run Office 365 and Various video conferencing software. Overall, it’s a good value once you get everything updated. One thing to note is that “overnight delivery” is actually 2-day. This is a problem that Back Market should address, as I paid extra for what I expected to be next-day delivery and that’s not an option that the refurbisher actually offers. I wasn’t able to get Back Market to refund the extra shipping cost. Just be aware of what the extra shipping cost gets you and save your money.
    Hp EliteBook 840 G4 14-inch (2017) - Core i5-7300U - 8 GB - SSD 256 GB

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    Rebekah N.

    5/5

    3 weeks ago

    For context, I've been limping along with a Dell Inspiron touch screen with 4 MB RAM. I've resented it since the day I found out (one month past it's warranty) that it did not have an SSD as was advertised, but rather an HHD. Lately though, it had been worse than useless - frequently taking 10 - 15 minutes to get ready to do anything,and turning "unresponsive" every 3-4 minutes. Enter the HP Spectre. I chose to buy refurbished because a brand new computer has a 12 month warranty, and so does the refurbished. So why buy new? The Spectre I purchased is about a year old, and retailed for $1100 - $1200. I got it for less than $700. It's a freakin' dream. I touch, it responds. It's got a backlit keyboard, great battery life, keyboard feels great, super battery life, 16 MB RAM, and much lighter than the albatross I've had around my neck since 2018. Super satisfied!
    Hp Spectre x360 14-inch (2021) - Core i5-1155G7 - 16 GB - SSD 512 GB

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    Nathan A.

    5/5

    3 months ago

    Works great! Set up was straightforward, and the computer runs smoothly. This was my first experience with Back Market and buying a refurbished computer, and based on this experience, I’d do it again.
    Dell Latitude 5280 12.5-inch (2017) - Core i5-7200U - 8 GB - SSD 256 GB

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  • R

    Ramon T.

    4.6/5

    3 months ago

    The condition of the laptop is better than what I was expecting. The price is very fair for what I received. This is my 3rd refurbished laptop in 7 years. Back Market is really taking the guesswork and stress out of finding a good refurbished laptop. A good deal, quick delivery, good communication. I'm happy.
    Lenovo ThinkPad X1 Carbon 6th Gen 14-inch (2019) - Core i7-8650U - 16 GB - SSD 256 GB

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    Diana R.

    4.6/5

    3 months ago

    This laptop is great, much much less than what I would have paid for new, Looks brand new acts brand new. Have never bought a refurbished electronic before, Am happy I have this with and May look at an IPhone in the future.
    Hp 17-BY3053CL 17.3-inch (2019) - Core i5-1035G1 - 12 GB - HDD 1 TB

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    Chuck L.

    4.4/5

    2 months ago

    Your refurbisher policy states that that the seller must ship within 24 hrs not counting weekends or holidays. That did not happen and I had to hound BackMarket for shipment info. Other than that we are happy.
    Dell XPS 13 9360 13.3-inch (2020) - Core i7-8550U - 16 GB - SSD 512 GB

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    David C.

    5/5

    5 months ago

    The computer is great. I was hesitant to buy it at first, because my previous "refurbished" experiences (from other places) weren't great. But after a while of updates, the computer truly looks, feels and operates like new!
    Lenovo IdeaPad Slim 7i 14-inch (2021) - Core i7-1165G7 - 16 GB - SSD 1000 GB

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    Tiffany E.

    5/5

    2 months ago

    I've almost had this laptop for a month now, and after using it daily, I am satisfied with my purchase. The condition was listed as 'Very Good,' but I can't see any scratches on it at all. The only downside is that the battery does not last as long as I had hoped, but it's also not a new model, and the backspace key makes a squeaky sound when hit. However, those are minor issues when looking at the amount of money I saved purchasing refurbished. Overall, I'm satisfied with this laptop purchase and would recommend BackMarket and the refurbser company.
    Asus ZenBook 14 UX434FLC 14-inch (2019) - Core i7-10510U - 16 GB - SSD 1000 GB

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    Taylor P.

    4.8/5

    2 months ago

    Customer service is phenomenal. I felt very valued and heard when I had any sort of difficulty. I accidentally purchased the G2 Instead of the G3 and they patiently walked me through the return process. It was painless and fast. I felt i could trust the seller which is sometimes hard to find when online shopping. Although I was surprised at the amount of scratches and other cosmetic fallbacks, the computer works like new, is gorgeous, impressive, and exactly as described. However I don’t advise you hesitate to purchase a refurbished product simply because of a few scratches or cosmetic defects that you probably would’ve acquired within a couple months of using the item. Considering you’re saving so much money and the product works like new it’s the only logical solution to getting quality electronics without breaking the bank.
    Hp Elitebook X360 1030 G3 13.3-inch (2019) - Core i7-8650U - 16 GB - SSD 512 GB

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