Customer reviews for All Refurbished Google Pixel XL generations

Absolutely thrilled. This has been my favorite home to come out in the past 5 years, and I decided to try out refurbished instead of a newer phone. It looks, feels, and functions like a brand new phone. Really cannot overstate how happy I am. Ended up being way cheaper, and as a bonus, I can feel good knowing this helps prevent rare earth mining pollution. I think I'll be getting all my tech from here from now on.

Let's start with, I love a Google pixel. The device LOOKS to be in absolutely emaculate condition. I couldn't find a single blemish. The only issue I have with this device is that the battery is garbage :( You can sit and watch the battery percentage dwindle away. I'm not mad. It's an older device. But, at what standard are they following for the battery? In standby I lost 46 percent battery with nothing running on my device. Will I use this seller again? Absolutely. The phone works perfect. Looks perfect. Sounds perfect. The camera isn't even scratched. I'll carry a charger with me at all times.

Treated me very well. Was kept abreast of the delivery trail. Used excellent fedex. Came exactly on time. Was packaged well, even some extra cables, sim remover. I put the phone through all the paces, including options only advanced developers use. Works as if it was hot off the factory floor. Yes some cosmetic blemish, but I could care less about that. I will buy again

Absolutely nothing, but Positive things to say about Back Market!!!! My order arrived in record time, neatly packed and super protected!!! Soooo happy I found them the first time!!! I couldn't be happier!! Randy A.

Fantastic buying experience! Phone in beautiful condition (better than expected) and completely compatible/usable. Happy customer :)

The Pixel 2xl phone did come in excellent condition. I like the way the phone feels in my hand.The battery isn't great and would not last all day for a heavy user. I don't use my phone that much, so not a huge deal for me.

The product: It looks nice. I do not see any scratch or dent. It seems not rooted. Everything works as or above expectation. Just the battery capacity is below 85% as promised. But I will keep it as overall it's a fine phone. The customer support: The first response I got when I ask about the battery capacity was totally irrelevant. Whoever replied just copy/pasted a canned answer without reading my message. Later the second support Juan was good. Although he misread the battery test results initially, but he did read my messages and replied accordingly, and helped to pass my message to the vendor. Overall, this purchase is satisfying. I probably will buy more in the future if I need a used phone.

good buy very satisfied

The entire process was very easy. Phone came when expected, the condition was better than expected, and the process of turning it on was simple. We will definitely recommend and use this site again.