2,295 verified reviews in the last 10 years.
Carol N.
Purchased on December 24, 2024
Verified purchaseAll good but I wasn't able to get the $5 off for 3 years code you gave me to be accepted by VISIBLE which,sadly, makes a big difference to me as right now money is super tight. If there is anything you can do to get VISIBLE to honor that 3 year $5 off discount I would really really appreciate it. They had another code where I get $5 off for I think 18 months so I was able to get that but your discount was for twice as long. Inflation is really messing with me but you guys enabled me to get this great phone for very little money so thank you! I certainly recommend you! Now I need a cell signal booster since I live in a mobile home aka a Faraday cage and I'm looking to buy one that is refurbished. Any sites you guys recommend? My experience with you was definitely 5 star!!
Condition
Good
Reviewed in the United States on January 16, 2025
Thomas M.
Purchased on December 7, 2024
Verified purchaseI've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality
Condition
Excellent
Reviewed in the United States on December 29, 2024
Brittany D.
Purchased on May 20, 2024
Verified purchaseIt did took me a few returns due to being the wrong type of phone. I ordered an iPhone 8 plus with fast Express but it got stuck due to incorrect address. I stumbled upon this phone Galaxy s10e in excellent condition and fell in love. no scratches, everything functioned as it should like a brand new phone. Now my daughter is in love with it.
Condition
Excellent
Reviewed in the United States on September 30, 2024
Jose F.
Purchased on January 22, 2025
Verified purchaseThe phone was neatly and relatively securely packed. I appreciate the screen protective cover. Providing the sim removal tool is a welcomed feature. Though, unsure if there is a longer tool as some phones require a longer pin lenght.
Condition
Excellent
Reviewed in the United States on February 10, 2025
Francis H.
Purchased on February 8, 2025
Verified purchaseMy wife is VERY HAPPY with her "new" S10e. We had been happy with our pair from when we bought our first versions new years ago. We love the form factor and, since our wants are simple re screen time, we wanted the same all over again. And at a good price! We got that dealing thru you, Back Market. Thank you.
Condition
Excellent
Reviewed in the United States on March 1, 2025
Darwin B.
Purchased on November 7, 2024
Verified purchaseI have ordered several phones and a tablet or two from back market. never once have I been unsatisfied. on a couple of occasions something was a bit off, you guys fixed it and made everything seamless. since my first order I have been a fan and will continue to only recommend back market to absolutely anyone who asks. thank you guys very much for everything, and I will get in touch the second I need anything else.
Condition
Fair
Reviewed in the United States on November 24, 2024
Brian M.
Purchased on December 21, 2024
Verified purchaseWorks real well even though it will not be used as a phone instead a secondary camera, I intend to use it very well. There is a good chance I factory reset it and give it to my cousin as his first phone as well if it all goes well.
Condition
Premium
Reviewed in the United States on January 6, 2025
David B.
Purchased on March 19, 2024
Verified purchaseexcellent product and fast shipping. Since most if not all of these refurbished phones have the original carriers boot and logo, it would be nice to see my own carriers logo, but not at all a deal breaker
Condition
Excellent
Reviewed in the United States on March 31, 2024
Faith P.
Purchased on February 26, 2024
Verified purchaseBackmarket Is my go to for refurbished items. I purchased the s10e and it came in perfect condition. I ultimately returned the phone because I didn't like it.They made the process fast and easy! I will definitely order again!
Condition
Fair
Reviewed in the United States on March 9, 2024
Janet S.
Purchased on May 28, 2025
Verified purchaseI love this phone!!! The 2019 Samsung Galaxy S 10e, 5.8in, is like having a brand new one and I love how it fits in my hand, rather than th 6.l inches and above. 😁
Condition
Good
Reviewed in the United States on June 9, 2025