Customer reviews for Galaxy S10e

4.4/5

135 verified reviews in the last 6 months.

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  • F

    Faith P.

    5/5

    Reviewed in the United States on March 9, 2024

    Backmarket Is my go to for refurbished items. I purchased the s10e and it came in perfect condition. I ultimately returned the phone because I didn't like it.They made the process fast and easy! I will definitely order again!
    Galaxy S10e - Locked T-Mobile

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    Purchased on February 26, 2024

  • O

    Oren H.

    4.9/5

    Reviewed in the United States on January 11, 2024

    Solid refurbish job, phone has lasted, and worked for me well. Unfortunately dropped it recently without a case. Still operates great, a couple small cracks and its just time to get a new one. Had it without issues for more than two years now.
    Galaxy S10e - Unlocked

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    Purchased on August 31, 2021

  • M

    Melissa C.

    4.3/5

    Reviewed in the United States on April 15, 2024

    It is good! The only thing is it looks like the back was taken off to replace the battery and it isn't well sealed (I can see the adhesive coming undone already). It isn't a huge deal because I am putting a cover on it, but something to consider for the refurbished phone!
    Galaxy S10e - Unlocked

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    Purchased on March 31, 2024

  • D

    David B.

    5/5

    Reviewed in the United States on March 31, 2024

    excellent product and fast shipping. Since most if not all of these refurbished phones have the original carriers boot and logo, it would be nice to see my own carriers logo, but not at all a deal breaker
    Galaxy S10e - Unlocked

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    Purchased on March 19, 2024

  • W

    William B.

    4.9/5

    Reviewed in the United States on February 28, 2024

    My first Galaxy S10e purchase turned out to be carrier-unlocked even though the advertised model number indicated factory-unlocked. Then I found Back Market. The phone was shipped immediately and is perfect, with none of the issues the first one had.
    Galaxy S10e - Unlocked

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    Purchased on February 26, 2024

  • L

    Linda I.

    4.5/5

    Reviewed in the United States on December 11, 2023

    This refurbished phone is working great and the price was fair. The battery charges but does not last all day. They gave me a low, but fair price on my trade-in.
    Galaxy S10e - Unlocked

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    Purchased on November 26, 2023

  • A

    Austin B.

    4.8/5

    Reviewed in the United States on October 21, 2023

    This was my second S10e from BackMarket and the last seller was great. This seller also came through and made me very happy. My last S10e cracked so instead of getting Prism Black again I chose Prism White and the phone looks brand new besides some specks on the back. I would definitely chose Prism White as the reflection gives this nice rose gold hue, whereas the Prism Black has a navy blue reflection. Awesome marketplace and awesome phone.
    Galaxy S10e - Unlocked

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    Purchased on October 12, 2023

  • P

    Paul S.

    5/5

    Reviewed in the United States on January 3, 2024

    Such a great deal. Got an older used phone for a first phone for our daughter. This thing is amazing! Might never buy new again. Condition- good . This thing looks like new and it's a 4 year old phone!
    Galaxy S10e - Unlocked

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    Purchased on December 21, 2023

  • J

    Jonathan K.

    4.9/5

    Reviewed in the United States on December 11, 2023

    The phone itself is in excellent condition, as expected. It looks great and works very well. My one issue, and it is not a big one, is that the phone, while unlocked, came with a bunch of Verizon software and slightly different physical features, including the lack of an external SD card slot. I had researched the model before buying, and the external SD was a plus in our decision making process. We were not aware that the phone had been a Verizon phone, as there was no indicator in the description, that I recall. It wasn't until we tried to start it up, that we discovered it was the Verizon version of the S20. As I said, the phone itself is beautiful, and in terms of working and connecting to our cell phone provider, we have had no issues. But the Verizon bloatware is unnecessary, and the external SD card would have been nice. Ordering a sim card with SD is possible for the S20, but the Verizon model can't accommodate it. Just would have been nice to know before purchase. But the purchase process, order fulfillment and customer service were A plus.
    Galaxy S10e - Unlocked

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    Purchased on November 22, 2023

  • A

    Alan O.

    5/5

    Reviewed in the United States on December 24, 2023

    The value pricing was excellent. With the delivery, the phone was delivered in a timely manner. After six weeks of use, the phone has been great. Not much else to say but I would do business again with Back Market.
    Galaxy S10e - Unlocked

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    Purchased on September 27, 2023

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