Customer reviews for Refurbished Samsung Galaxy S10e

I've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality

It is good! The only thing is it looks like the back was taken off to replace the battery and it isn't well sealed (I can see the adhesive coming undone already). It isn't a huge deal because I am putting a cover on it, but something to consider for the refurbished phone!

excellent product and fast shipping. Since most if not all of these refurbished phones have the original carriers boot and logo, it would be nice to see my own carriers logo, but not at all a deal breaker

Backmarket Is my go to for refurbished items. I purchased the s10e and it came in perfect condition. I ultimately returned the phone because I didn't like it.They made the process fast and easy! I will definitely order again!

Solid refurbish job, phone has lasted, and worked for me well. Unfortunately dropped it recently without a case. Still operates great, a couple small cracks and its just time to get a new one. Had it without issues for more than two years now.

Phone, customerservice all good. Previous phone was galaxy S10e also(it went in the pool with me for about 5 minutes one day) and it would sometimes freeze up when scrolling up/down as this one does. Is this operator or phone defect? Also, would you be able to refurbish phone that went for swim? Thanks Rhonda

It did took me a few returns due to being the wrong type of phone. I ordered an iPhone 8 plus with fast Express but it got stuck due to incorrect address. I stumbled upon this phone Galaxy s10e in excellent condition and fell in love. no scratches, everything functioned as it should like a brand new phone. Now my daughter is in love with it.

The phone was neatly and relatively securely packed. I appreciate the screen protective cover. Providing the sim removal tool is a welcomed feature. Though, unsure if there is a longer tool as some phones require a longer pin lenght.

My first Galaxy S10e purchase turned out to be carrier-unlocked even though the advertised model number indicated factory-unlocked. Then I found Back Market. The phone was shipped immediately and is perfect, with none of the issues the first one had.