Customer reviews for Refurbished Galaxy S23 series

This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)

I'm definitely super happy with this phone. I was hesitant to mess with refurbished stuff, but all the policies reassured me. The only thing I'm not happy with is the way it was shipped, it was put into a box that was a bit too big for it and it was sliding around quite a bit. Could've gotten damaged in transit if the shipping had been a longer process. The screen also seems kinda delicate, in the two days I had it before I got a screen protector it managed to get some tiny little scratches without even being dropped. But overall I'm super happy. Referring Back Market to my family and my brother just bought phone from here too. Good service

Ordered Samsung Galaxy S23 in excellent condition. Was delivered quickly and in the time that was guaranteed. Opened the box and was pleasantly surprised to find the phone in a pristine condition and fully working order! I was hesitant about ordering a refurbished phone but soon realized I made the right decision. Thank you Backmarket! I would highly recommend to all.

I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!

This is my fourth purchase with BackMarket, and like always, they've delivered me a wonderful refurbished piece of tech! I've been wanting a new phone with space and the S23 Ultra was calling me, plus, the color is hard to say no to. I used their Trade-In Option as well, they where very communicative and I received my new phone and sent the old in without a hitch!

I ordered excellent condition, just a few scratches on the edge of the build, but it's covered by the case.Perfect screen no scratches. Great refurbishing job, system works perfectly after having this for 2 weeks.

This was my first time buying a refurbished phone & the first time I've ever spent so much money online & in general at once. I was nervous about it after realizing it was being delivered thru FedEx. UGH!!! I'm happy to say that my phone is PERFECTLY FLAWLESS (lol)! I ABSOLUTELY LOVE my Galaxy S23 Ultra got the lavender color i wanted with the 512 GB. I didn't know that the color of it would make a price difference, ya learn something new everyday lol. I'm referring BM to everyone i know. I've been saving my coins for a couple years & FINALLY cashed them in so I could purchase this phone. I could've gotten the Galaxy S24 Ultra but that would've left me broke & I didn't wanna be broke lol. Besides I needed to buy screen protector and a case so that's exactly what I did. BM ya'll are the BEST & thank you for existing I'm a customer for life.

This phone is almost indistinguishable from a new other than a small scratch on the first camra near the bezel that dosent affect camra quality and it was verry dusty but I just wiped it down overall I am verry pleased with this purchase