Customer reviews for Refurbished Galaxy S24 series

So far, the phone is great. (Had it in my hands only about a week, so my comments are a bit premature. Check back in a year or so for more accuracy. ) This was my first experience with Back Market and so far everything has been positive. Hopefully there won't be any future problem that'll change my positive opinions. This isn't my first experience with refurbished equipment though and I can honestly say that I've never had a problem with anything refurbished and don't expect to have a problem with this one. I'm optimistic. A very nice phone at a very good price.

Everything about this phone is amazing and I likely wouldnt have never known it was refurbished if I didn't order it myself! Only thing was that it came a bit dirty in the ports and on the body of the phone. But that was fine to clean up. It was also missing the little key piece to take out the sms card but an earing does the trick. This was amazing! My sister also have gotten 2 phones in the past on this site and they also have been great! Thank you!

I am completely satisfied with this phone - it feels and runs like it's brand new. You can't even tell it's been refurbished, so super kudos to the folks who worked on revamping this phone. I also received the package on time, and very well packaged. I highly, recommend purchasing.

I absolutely love the phone I purchased through backmarket. I purchased the premium grade phone and it is totally flawless. I thought the battery life would have been premium and that's the only negative. the phone itself works perfect and doesn't have a single flaw. I paid a great price and helped mother earth by buying refurbished. Every device I purchase in the future will be through backmarket.

Had to replace a Galaxy Note 8 purchased thru Back Market as it had begun to exhibit strange symptoms. My service provider determined that it was not fully compatible with their newest network. This premium Galaxy S24 was delivered in perfect condition and a provider's in-store rep activated it and used Samsung Smart Switch to transfer my data to this new-to- me phone. So far so good. My only gripes are (1) I really didn't want a 5G phone due to higher levels of radiation ( I have a family history of cancer) and (2) I do not appreciate being forced to accept AI technology, but no choice. Back Market has once again supplied a nice phone at a fair price; if I live long enough to need to upgrade again, they will be the first source I will check out.

Quality: excellent 👌 Customer service: was a dream My phone and now my visible plan is such a blessing 🙌 Back Market is such a wonderful website that truly is a game changer. I got a top notch phone and they helped me and made sure I had all the instructions to set my phone up and very grateful that y'all refurbish old phones and help people like me to buy a phone at an affordable price. THANKYOU BACK MARKET!!!

I ordered an excellent condition Samsung Galaxy S24+. It came in great condition, just a few tiny scratches on back can barely notice unless very close up. Have had phone for about a month, and working flawlessly. The seller I bought off was Plug/Tech, would recommend them as a seller. Very happy about the purchase and would buy again. I would recommend Back Market for a cheaper solution to your phone needs.

Ordering from Back Market was seamless - phone arrived quickly and in the condition described. I switched from an iPhone to the Galaxy S24 and am happy I did so. I'm enjoying the Android customization and overall better flexibility as well as high-quality smart phone features at a more affordable price through Back Market.

I was scared to order a refurbished phone online, but it ended up being so worth it in the end! I ordered mine in "excellent" condition and it was basically brand new and arrived in 4 days. I haven't had it long enough to comment on the battery life, and there was a VERY minor scratch on the phone, but it was a s24 for over half off so no biggie!