Customer reviews for Refurbished Galaxy Z series

1,637 verified reviews in the last 10 years.

Filter by stars

  • J

    Jsaneka J.

    Purchased on August 14, 2025

    Verified purchase

    I love the z fold 4 phone so much and it works smooth!! I had no problem with the shipping and it came in Monday instead of Tuesday! This is definitely worth switching from apple after 3 year of it’s simplicity

    Item

    Galaxy Z Fold4 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 20, 2025

  • D

    Dewight D.

    Purchased on April 24, 2025

    Verified purchase

    l was thinking that the phone has going to have minor scratches and blemishes by it's rating, but it was almost perfect honestly. The only thing that I could really find was a minor scuff along the frame, and that was almost taking a magnifying glass to it. The battery life is amazing and the physical condition deserves a higher rating than they did. if this is what they consider to be good I can only imagine what an excellent must look like!

    Item

    Galaxy Z Fold4 256GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on May 11, 2025

  • Y

    Yuri S.

    Purchased on October 6, 2024

    Verified purchase

    I was skeptical about purchasing this phone but it arrived in pristine condition as advertised and works flawless. Shipping was fast. I love my Z fold and look forward to purchasing a laptop next time. Highly recommended Backmarket to all skeptics. Seriously !!!!

    Item

    Galaxy Z Fold3 5G 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 21, 2024

  • C

    Christopher J.

    Purchased on February 24, 2025

    Verified purchase

    Purchased on Feb. 23rd, 2025 - Galaxy Z Fold 4 Beige This is not a review of a Samsung phone. This is a review of the refurbished hardware that I purchased through Back Market. Initial thoughts: fast delivery, good packaging for shipping. Out of the box, the condition of the refurbished Z Fold 4 was surprising. Inner and outer screens were pristine. The hinges feel strong, with no dents or scratches on the outer phone case. Overall, the unboxing exceeded expectations in terms of the phone's physical state. As of March 10th, I've had the phone two weeks. No glitches or dead pixels. After updates (Samsung, T-Mobile and Google), reinstalling apps, verifying logins and fingerprints, and daily use, the phone moves quickly between apps. Loads internet pages near instantly, and the speakers are loud and clear. Maybe I got lucky, but I have zero regrets and zero complaints about this purchase. This comes from a cynical buyer.

    Item

    Galaxy Z Fold4 512GB - Beige - Unlocked

    Condition

    Good

    Reviewed in the United States on March 10, 2025

  • L

    Levis A.

    Purchased on May 9, 2025

    Verified purchase

    Another great phone, this is my 3rd order from Back Market and they never disappoint. I00% recommend ordering from them.

    Item

    Galaxy Z Fold4 512GB - Gray - Unlocked

    Condition

    Premium

    Reviewed in the United States on June 5, 2025

  • D

    Dharmik P.

    Purchased on April 26, 2025

    Verified purchase

    very good phone with excellent condition. I would recommend this seller because this store gave almost brand new phone with all condition perfect.

    Item

    Galaxy Z Fold4 512GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 12, 2025

  • R

    Rashard E.

    Purchased on February 5, 2025

    Verified purchase

    It’s been great I love it and it’s been doing it’s job as I expected it would holding up it’s prime like magic thank you again guys for this will be shopping again soon 😎

    Item

    Galaxy Z Fold4 512GB - Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 16, 2025

  • H

    Haley B.

    Purchased on August 20, 2025

    Verified purchase

    It came in the mail very quickly. Full disclosure I did pay extra to get it faster but it came fast than even the expected delivery. It looked brand new. I haven't had any issues with it. I know I was worried about the hinge mechanic but honestly it seems like as long as you are soft about shutting and opening it you wont damage the phone screen or hinge. I love how customizable it is and don't regret from switching from apple to this phone! Highly recommend!

    Item

    Galaxy Z Flip4 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 6, 2025

  • K

    Kim D.

    Purchased on August 9, 2025

    Verified purchase

    I bought this for my husband. He loves it and it is working perfect for him. This is the second phone bought from Back Market and each one has been just wonderful, no problems what soever. I will be ordering my upgrade from Back Market soon. Thank You.

    Item

    Galaxy Z Fold4 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on August 27, 2025

  • G

    Greg A.

    Purchased on July 28, 2025

    Verified purchase

    I'm not thrilled that I had to replace my original zfold4 due to it shutting down when I close it. This was a good alternative to having to pay to have mine repaired. All good with the purchase....so far.

    Item

    Galaxy Z Fold4 512GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 13, 2025