Customer reviews for Refurbished Galaxy Z series

Being my first purchase of a refurbished phone I was pretty hesitant but you blew my mind. It arrived on time and packed well no visible scratches in perfect mint condition. Awesome buy. Keep up the good work.

Purchased on Feb. 23rd, 2025 - Galaxy Z Fold 4 Beige This is not a review of a Samsung phone. This is a review of the refurbished hardware that I purchased through Back Market. Initial thoughts: fast delivery, good packaging for shipping. Out of the box, the condition of the refurbished Z Fold 4 was surprising. Inner and outer screens were pristine. The hinges feel strong, with no dents or scratches on the outer phone case. Overall, the unboxing exceeded expectations in terms of the phone's physical state. As of March 10th, I've had the phone two weeks. No glitches or dead pixels. After updates (Samsung, T-Mobile and Google), reinstalling apps, verifying logins and fingerprints, and daily use, the phone moves quickly between apps. Loads internet pages near instantly, and the speakers are loud and clear. Maybe I got lucky, but I have zero regrets and zero complaints about this purchase. This comes from a cynical buyer.

I was skeptical about purchasing this phone but it arrived in pristine condition as advertised and works flawless. Shipping was fast. I love my Z fold and look forward to purchasing a laptop next time. Highly recommended Backmarket to all skeptics. Seriously !!!!

Another great phone, this is my 3rd order from Back Market and they never disappoint. I00% recommend ordering from them.

very good phone with excellent condition. I would recommend this seller because this store gave almost brand new phone with all condition perfect.

It’s been great I love it and it’s been doing it’s job as I expected it would holding up it’s prime like magic thank you again guys for this will be shopping again soon 😎

it's amazing, I didn't know if I can trust in this, I saw some ads before, so I decide to look up for something here and see if it makes me try if it's worth or not, so I bought the flip 4 in excelent conditions, it is perfect, you can't even tell is refurbished, I would recommend the app, so trustable, just make sure to read the expecifications of the product.

I ordered the item on a Tuesday morning and it was delivered by Wednesday afternoon. Phone looked brand new- no marks (I purchased Excellent condition). Super easy set up process and so far so good. Everything about the pone seems new and you would never tell it was refurbished. Love the peace of mind of the 1 year warranty. I will 100% recommend back market to my family when we are in need of another phone.

My first purchase from Back Market and won't be the last! As soon as it arrived (about 3 days), I opened to find my phone neatly placed inside and great packing material. I was overall impressed with the quality of the device and has not given me any issues whatsoever. I will be looking forward to my next purchase! I love that this exists and such a great way to keep e-waste down! I will be continuing to go here for all refurbished devices.